{"id":187803,"date":"2019-08-07T07:18:27","date_gmt":"2019-08-07T07:18:27","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=187803"},"modified":"2021-08-16T16:52:12","modified_gmt":"2021-08-16T16:52:12","slug":"laravel-ecommerce-marketplace-rma-extension","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/laravel-ecommerce-marketplace-rma-extension\/","title":{"rendered":"Laravel eCommerce Marketplace RMA extension"},"content":{"rendered":"\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\"><strong>Laravel eCommerce Marketplace RMA extension<\/strong><\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p><strong>Laravel eCommerce Marketplace RMA(Return Merchandise Authorization) extension<\/strong> will help the customer in the process of <strong>returning a product<\/strong> in order <strong>to receive a refund,<\/strong> <strong>replacement, or cancel the order<\/strong> during the stipulated time period.<br \/>If the seller is satisfied with the RMA reason of the customer then the seller will be able to replace or refund.<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">Features of Laravel eCommerce Marketplace RMA extension<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<ul class=\"wp-block-list\">\r\n<li>Customers can request RMA to cancel the order.<\/li>\r\n<li>Customers can generate RMA for Return\/Exchange.<\/li>\r\n<li>Admin will create RMA reasons.<\/li>\r\n<li>Dynamic selection of items for an order for making RMA request.<\/li>\r\n<li>Admin will be able to see the seller-buyer conversation history.<\/li>\r\n<li>RMA history for buyers and sellers with pagination.<\/li>\r\n<li>Admin can solve the Requested RMA for his products.<\/li>\r\n<li>Admin can see the list of all the RMA.<\/li>\r\n<li>The guest user can generate RMA for Return\/Exchange.<\/li>\r\n<li>The guest user can request an RMA to cancel the order.<\/li>\r\n<\/ul>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">Installation of Laravel eCommerce Marketplace RMA extension<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>Customers will get a<strong> zip folder<\/strong> after purchasing the extension and Unzip the extension zip and then merge the<strong> \u201cpackages\u201d <\/strong>folders into the <strong>project root directory.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Goto <strong>config\/app.php <\/strong>file and add the following line under <strong>\u2018providers\u2019<\/strong>.<\/p>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">Webkul\\MarketplaceRMA\\Providers\\MarketplaceRMAServiceProvider::class<\/pre>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"712\" height=\"473\" class=\"wp-image-187809\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080323\/Screenshot13-2.png\" alt=\"laravel ecommerce marketplace rma\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080323\/Screenshot13-2.png 712w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080323\/Screenshot13-2.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080323\/Screenshot13-2.png 300w\" sizes=\"(max-width: 712px) 100vw, 712px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Goto config.json file and add the following line under &#8216;psr-4&#8217;.<\/p>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">\"Webkul\\MarketplaceRMA\\\": \"packages\/Webkul\/MarketplaceRMA\"<\/pre>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"797\" height=\"364\" class=\"wp-image-187812\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080826\/Screenshot14.png\" alt=\"laravel ecommerce marketplace rma module\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080826\/Screenshot14.png 797w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080826\/Screenshot14.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080826\/Screenshot14.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22080826\/Screenshot14.png 768w\" sizes=\"(max-width: 797px) 100vw, 797px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Run these commands below to complete the installation.<\/p>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">composer dump-autoload<br \/>\r\nphp artisan migrate<br \/>\r\nphp artisan route:clear<br \/>\r\nphp artisan config:cache<br \/>\r\nphp artisan vendor:publish<\/pre>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">Admin Configuration for Laravel eCommerce Marketplace RMA extension<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>After the installation of the module, the admin will have to configure the RMA module. click on <strong>Marketplace&gt;&gt;RMA<\/strong>. After clicking on<strong> RMA <\/strong>there are two sections.<\/p>\r\n\r\n\r\n\r\n<p><strong>RMA:- <\/strong>Under this, the admin can see all the RMA requests that are generated by the customers.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1192\" height=\"624\" class=\"wp-image-191293\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Screenshot5.png\" alt=\"Laravel eCommerce marketplace rma\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Screenshot5.png 1192w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Screenshot5.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Screenshot5.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Screenshot5.png 768w\" sizes=\"(max-width: 1192px) 100vw, 1192px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p><br \/><strong>Reasons:-<\/strong> In this field, the admin can see the RMA reasons for the customers, those reasons can be used by the customers while generating RMA request.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1298\" height=\"615\" class=\"wp-image-187825\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082123\/Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-1-1.png\" alt=\"Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-1-1\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082123\/Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-1-1.png 1298w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082123\/Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-1-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082123\/Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-1-1.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082123\/Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-1-1.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082123\/Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-1-1.png 1200w\" sizes=\"(max-width: 1298px) 100vw, 1298px\" loading=\"lazy\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">How to create RMA reasons?<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>On Admin Panel, click on <strong>Marketplace&gt;&gt;RMA&gt;&gt;Reasons&gt;&gt;Add New Reason<\/strong> then enter the <strong>Reason<\/strong> and <strong>Status<\/strong> and click on the <strong>Save<\/strong>.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1133\" height=\"549\" class=\"wp-image-187829\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082338\/Bagisto-Laravel-eCommerce-marketplace-RMA-screen-shot-2-e1564030916687.png\" alt=\"Bagisto-Laravel-eCommerce-marketplace-RMA-screen-shot-2\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082338\/Bagisto-Laravel-eCommerce-marketplace-RMA-screen-shot-2-e1564030916687.png 1133w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082338\/Bagisto-Laravel-eCommerce-marketplace-RMA-screen-shot-2-e1564030916687.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082338\/Bagisto-Laravel-eCommerce-marketplace-RMA-screen-shot-2-e1564030916687.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22082338\/Bagisto-Laravel-eCommerce-marketplace-RMA-screen-shot-2-e1564030916687.png 768w\" sizes=\"(max-width: 1133px) 100vw, 1133px\" loading=\"lazy\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">How to set days to generate RMA request to return and replace?<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>Admin can set the number of days before which RMA request must be generated from the customer&#8217;s end. Admin just need to navigate to the <strong>Configure&gt;&gt;Marketplace&gt;&gt;RMA<\/strong><\/p>\r\n\r\n\r\n\r\n<p><strong>Default Allowed days:-<\/strong> In this field, the admin can input the number of days before which customers can generate RMA request to return or replace.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1293\" height=\"586\" class=\"wp-image-187848\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22084620\/days.png\" alt=\"laravel ecommerce marketplace rma extension\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22084620\/days.png 1293w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22084620\/days.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22084620\/days.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22084620\/days.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22084620\/days.png 1200w\" sizes=\"(max-width: 1293px) 100vw, 1293px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Click on the <strong>Save button<\/strong><\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">Customers Profile for logged-in customers<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>Customers can see the option of RMA in its profile. To generate RMA request for the orders customers need to click <strong>RMA&gt;&gt;Request new RMA<\/strong><\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"941\" height=\"577\" class=\"wp-image-191154\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/laravel-ecommerce-marketplace-RMA.png\" alt=\"laravel-ecommerce-marketplace-RMA\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/laravel-ecommerce-marketplace-RMA.png 941w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/laravel-ecommerce-marketplace-RMA.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/laravel-ecommerce-marketplace-RMA.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/laravel-ecommerce-marketplace-RMA.png 768w\" sizes=\"(max-width: 941px) 100vw, 941px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>After hitting on the <strong>Request New RMA button<\/strong> the page that generates contains several fields that required to be filled.<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">When the <strong>order is not delivered<\/strong> or <strong>the invoice and shipment are not created <\/strong>by the admin.<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>On the <strong>New RMA Request page<\/strong>, there are several fields as described below:-<\/p>\r\n\r\n\r\n\r\n<p><strong>Orders:- <\/strong>To select the order that needs to be cancelled.<br \/><strong>Select Resolution:- <\/strong>Customer can only select the cancel option in this case.<br \/><strong>Order Status:- <\/strong>Customer has to select the order status as not delivered in this case.<br \/><strong>Item Ordered:-<\/strong>In this section customers can select the quantity of the product.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Reason:-<\/strong> Customers can select the RMA reasons created by the admin in this field from the dropdown.<\/li>\r\n<li><strong>Additional Information:-<\/strong> Customers can also add additional information in this field if requires.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22090017\/Screenshot-1-5-1200x627.png\" alt=\"laravel marketplace rma module\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Click on the <strong>Create button.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>After hitting on the <strong>Create button<\/strong> the page that generates will look like shown below:-<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23054309\/Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-5.png\" alt=\"Bagiato-Laravel-eCommerce-marketplace-RMA-screenshot-5\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>On the above page, the customer can see all details regarding the RMA that have been created like<strong> Requested date, Order ID, Resolution type, Additional Information.<\/strong><br \/>Under the Status details, section customer can check the following things such as:-<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>RMA status.<\/strong><\/li>\r\n<li><strong>Seller Status.<\/strong><\/li>\r\n<li><strong>Order Status.<\/strong><\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Under the <strong>Close RMA<\/strong> section, customers can <strong>select the RMA as solved <\/strong>whenever his request is solved by the sellers or the Admin.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22090259\/Screenshot-2-20.png\" alt=\"laravel ecommerce marketplace rma module\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p><strong>Send Message<\/strong>:- In this field customers must send the message to the sellers regarding the RMA.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"756\" height=\"331\" class=\"wp-image-187854\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22090758\/Screenshot-3-1.png\" alt=\"laravel ecommerce marketplace rma \" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22090758\/Screenshot-3-1.png 756w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22090758\/Screenshot-3-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22090758\/Screenshot-3-1.png 300w\" sizes=\"(max-width: 756px) 100vw, 756px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Click on the <strong>Send button.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>As the customer generates the RMA request and sends a message regarding the RMA request, the seller will get the notification through the email.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"954\" height=\"335\" class=\"wp-image-188060\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062521\/Screenshot15.png\" alt=\"laravel ecommerce marketplace rma extension\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062521\/Screenshot15.png 954w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062521\/Screenshot15.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062521\/Screenshot15.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062521\/Screenshot15.png 768w\" sizes=\"(max-width: 954px) 100vw, 954px\" loading=\"lazy\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">Sellers profile<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>Sellers can see the<strong> RMA request<\/strong> that has been generated by the Customers under the<strong> <a href=\"https:\/\/bagisto.com\/en\/laravel-multi-vendor-marketplace\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Marketplace (opens in a new tab)\">Marketplace<\/a> section<\/strong>, Click on <strong>RMA<\/strong><\/p>\r\n\r\n\r\n\r\n<p>In this section, the seller can see the<strong> RMA reques<\/strong>t with the<strong> RMA id<\/strong> the seller needs to click on the <strong>eye icon<\/strong> to see all the <strong>details of the RMA<\/strong>.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1079\" height=\"628\" class=\"wp-image-187855\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091317\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-6.png\" alt=\"Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-6\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091317\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-6.png 1079w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091317\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-6.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091317\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-6.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091317\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-6.png 768w\" sizes=\"(max-width: 1079px) 100vw, 1079px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>After clicking on the eye icon the page that generates carries all the details of the RMA request.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1128\" height=\"631\" class=\"wp-image-187860\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091759\/Screenshot-4-2.png\" alt=\"laravel ecommerce rma\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091759\/Screenshot-4-2.png 1128w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091759\/Screenshot-4-2.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091759\/Screenshot-4-2.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22091759\/Screenshot-4-2.png 768w\" sizes=\"(max-width: 1128px) 100vw, 1128px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p><strong>Change RMA status:-<\/strong> In this field sellers can select the RMA status as Pending, <strong>Declined<\/strong> or <strong>Item cancelled.<\/strong><br \/>Under the <strong>Status Details<\/strong> seller can also see the status regarding the RMA such as <strong>RMA Status, Seller Status, <\/strong>and <strong>Order Status<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p><strong>Conversations:-<\/strong> Under this section sellers can see the message sent by the customers.<\/p>\r\n\r\n\r\n\r\n<p><strong>Enter Message:- <\/strong>Sellers need to send the message back to the customers.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"624\" height=\"321\" class=\"wp-image-187867\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22092322\/Screenshot-5-2.png\" alt=\"laravel ecommerce marketplace rma\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22092322\/Screenshot-5-2.png 624w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22092322\/Screenshot-5-2.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22092322\/Screenshot-5-2.png 300w\" sizes=\"(max-width: 624px) 100vw, 624px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>After writing the message regarding the RMA Seller need to click on the <strong>Send button<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Customer will also get the notification through email regarding the RMA request.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"957\" height=\"333\" class=\"wp-image-188061\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062556\/Screenshot14-1.png\" alt=\"laravel ecommerce rma\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062556\/Screenshot14-1.png 957w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062556\/Screenshot14-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062556\/Screenshot14-1.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062556\/Screenshot14-1.png 768w\" sizes=\"(max-width: 957px) 100vw, 957px\" loading=\"lazy\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">When the admin has <strong>created the invoice and shipment for the product.<\/strong><\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p><strong>Customers profile<\/strong><br \/>In this scenario, all the steps are the same as mentioned above but whenever a customer will create a <strong>new RMA request<\/strong> there is a change in the<strong> select resolution field<\/strong> and <strong>order status field<\/strong> on the <strong>New RMA Request<\/strong> page as described below:-<\/p>\r\n\r\n\r\n\r\n<p><strong>Select Resolution:-<\/strong> Customer can select the option between <strong>Return and Exchange<\/strong> from the dropdown.<br \/><strong>Order Status:-<\/strong> Customer can select the option between <strong>delivered and not delivered<\/strong> in this field.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1021\" height=\"651\" class=\"wp-image-187968\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22120640\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-4-1.png\" alt=\"Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-4-1\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22120640\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-4-1.png 1021w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22120640\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-4-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22120640\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-4-1.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22120640\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-4-1.png 768w\" sizes=\"(max-width: 1021px) 100vw, 1021px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Customers can <strong>also send the images<\/strong> of the product to the seller if the order is delivered to the customer.<\/p>\r\n\r\n\r\n\r\n<p><strong>Additional Information:-<\/strong> Customers can also add additional information in this field if requires.<\/p>\r\n\r\n\r\n\r\n<p>Click on <strong>create<\/strong> button<\/p>\r\n\r\n\r\n\r\n<p><strong>Sellers profile<\/strong><br \/>Under the <strong>RMA section <\/strong>of the seller&#8217;s profile seller can see the RMA requests with RMA id sellers can see the details of these RMA requests by hitting the eye icon. <br \/>On clicking the eye icon page, under the RMA detail page in<strong> change RMA status<\/strong> section seller can select the status between the following.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Pending:-<\/strong> When the RMA request is in pending mode.<\/li>\r\n<li><strong>Not Received Package Yet:-<\/strong> When the sellers have not received the package back from the customers.<\/li>\r\n<li><strong>Received Package:-<\/strong> When the sellers have received the package back from the customers.<\/li>\r\n<li><strong>Dispatched Package:-<\/strong> When the sellers have dispatched another package in exchange for the older one.<\/li>\r\n<li><strong> Declined:- <\/strong>When the seller has declined the RMA request generated by the customer.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1119\" height=\"582\" class=\"wp-image-187973\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121137\/Screenshot13-4.png\" alt=\"laravel ecommerce rma\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121137\/Screenshot13-4.png 1119w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121137\/Screenshot13-4.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121137\/Screenshot13-4.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121137\/Screenshot13-4.png 768w\" sizes=\"(max-width: 1119px) 100vw, 1119px\" loading=\"lazy\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">RMA for the admin&#8217;s product<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>Customers can also create RMA requests for the admin&#8217;s product also by the same way as described above.<\/p>\r\n\r\n\r\n\r\n<p>Admin can see the RMA request created by the customers for the admin products by navigating<strong> Marketplace&gt;&gt;RMA <\/strong> under the RMA section the admin can see all the <strong>RMA requests<\/strong>.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1291\" height=\"608\" class=\"wp-image-188055\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23061723\/Screenshot-15.png\" alt=\"bagisto marketplace rma module\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23061723\/Screenshot-15.png 1291w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23061723\/Screenshot-15.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23061723\/Screenshot-15.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23061723\/Screenshot-15.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23061723\/Screenshot-15.png 1200w\" sizes=\"(max-width: 1291px) 100vw, 1291px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>By selecting the <strong>RMA id<\/strong> that is for the admin&#8217;s product the admin just need to click on the<strong> eye icon.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>In the page that generates the admin can see all the details regarding the RMA request, from this page the admin can <strong>change the status<\/strong> and<strong> send message to the customer<\/strong> just like sellers do for RMA requests.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1285\" height=\"607\" class=\"wp-image-188058\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062350\/Screenshot-16.png\" alt=\"laravel ecommerce marketplace rma module\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062350\/Screenshot-16.png 1285w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062350\/Screenshot-16.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062350\/Screenshot-16.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062350\/Screenshot-16.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/23062350\/Screenshot-16.png 1200w\" sizes=\"(max-width: 1285px) 100vw, 1285px\" loading=\"lazy\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">How to allow guest users to create an RMA request?<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p><strong>Guest users<\/strong> can also <strong>create an RMA request to return and replace <\/strong>their products.<\/p>\r\n\r\n\r\n\r\n<p><strong>Admin <\/strong>can also<strong> allow guest users to generate an RMA request.<\/strong><br \/>Click on<strong> Settings&gt;&gt;Channels&gt;&gt;Edit Channel&gt;&gt;Footer Content<\/strong> go to Code view and add this line of URL click on the <strong>ok button<\/strong>.<\/p>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">&lt;li&gt;&lt;a href=\"yourfronturl\/public\/guest\/login\"&gt;RMA Returns&lt;\/a&gt;&lt;\/li&gt;\r\n\r\n<\/pre>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1300\" height=\"670\" class=\"wp-image-187906\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22103536\/simant-1.png\" alt=\"laravel ecommerce marketplace rma extension\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22103536\/simant-1.png 1300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22103536\/simant-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22103536\/simant-1.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22103536\/simant-1.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22103536\/simant-1.png 1200w\" sizes=\"(max-width: 1300px) 100vw, 1300px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>click on <strong>save channel.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Guest users can see the option to generate an RMA request on the footer part of the website, Click <strong>RMA Returns.<\/strong><\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1081\" height=\"270\" class=\"wp-image-187975\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121700\/rma-return.png\" alt=\"rma module for laravel ecommerce\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121700\/rma-return.png 1081w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121700\/rma-return.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121700\/rma-return.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22121700\/rma-return.png 768w\" sizes=\"(max-width: 1081px) 100vw, 1081px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>The <strong>guest login panel<\/strong> page will generate where the guest user needs to input the<strong> order id<\/strong> and also the <strong>email id<\/strong>.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1040\" height=\"503\" class=\"wp-image-187891\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101347\/Screenshot-6-1.png\" alt=\"laravel ecommerce marketplace rma extension\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101347\/Screenshot-6-1.png 1040w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101347\/Screenshot-6-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101347\/Screenshot-6-1.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101347\/Screenshot-6-1.png 768w\" sizes=\"(max-width: 1040px) 100vw, 1040px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Click on the <strong>Request new RMA<\/strong> and follow all the steps as mentioned above to create an <strong>RMA request<\/strong>.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1112\" height=\"448\" class=\"wp-image-187895\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102257\/Screenshot-8-2.png\" alt=\"Screenshot-8-2\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102257\/Screenshot-8-2.png 1112w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102257\/Screenshot-8-2.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102257\/Screenshot-8-2.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102257\/Screenshot-8-2.png 768w\" sizes=\"(max-width: 1112px) 100vw, 1112px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>The guest user can check all the details regarding the RMA request by entering <strong>the order id<\/strong> and<strong> email.<\/strong><\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"916\" height=\"617\" class=\"wp-image-187893\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101817\/Screenshot-7-2.png\" alt=\"laravel ecommerce marketplace rma extension\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101817\/Screenshot-7-2.png 916w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101817\/Screenshot-7-2.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101817\/Screenshot-7-2.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22101817\/Screenshot-7-2.png 768w\" sizes=\"(max-width: 916px) 100vw, 916px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>All the methods of the sellers are the same as described above for the guest users also.<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wk-index-wrap\">\r\n<h3 class=\"index-title\">Admin Panel to check RMA Requests<\/h3>\r\n<\/div>\r\n<div class=\"margin-bottom-50\">\r\n<p>Admin can also see all the details regarding the RMA requests <br \/>Click<strong> Marketplace&gt;&gt;RMA<\/strong>.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1289\" height=\"570\" class=\"wp-image-187897\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102614\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-8.png\" alt=\"Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-8\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102614\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-8.png 1289w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102614\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-8.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102614\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-8.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102614\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-8.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102614\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-8.png 1200w\" sizes=\"(max-width: 1289px) 100vw, 1289px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Under the<strong> RMA<\/strong> the admin can see all the <strong>RMA requests<\/strong>, to see all the details of any particular RMA the admin needs to click on the eye button.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1213\" height=\"622\" class=\"wp-image-187901\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102913\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-9.png\" alt=\"Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-9\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102913\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-9.png 1213w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102913\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-9.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102913\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-9.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102913\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-9.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22102913\/Bagisto-Laravel-eCommerce-marketplace-RMA-screenshot-9.png 1200w\" sizes=\"(max-width: 1213px) 100vw, 1213px\" loading=\"lazy\" \/><\/figure>\r\n\r\n\r\n\r\n<p>The Admin can also see<strong> the conversation<\/strong> <strong>between the sellers and the customers<\/strong> on this page.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"847\" height=\"285\" class=\"wp-image-187981\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22123105\/Screenshot-9.png\" alt=\"laravel ecommerce rma\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22123105\/Screenshot-9.png 847w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22123105\/Screenshot-9.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22123105\/Screenshot-9.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/22123105\/Screenshot-9.png 768w\" sizes=\"(max-width: 847px) 100vw, 847px\" loading=\"lazy\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<h2>Support<\/h2>\r\n<p>So, that was much about the User Guide of Laravel eCommerce Marketplace RMA for any queries or doubts reach out to us at<strong>\u00a0<a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@webkul.com<\/a>.<\/strong> You can also raise a ticket at our\u00a0<a href=\"https:\/\/bagisto.uvdesk.com\/en\/\"><strong>HelpDesk System.<\/strong><\/a><\/p>\r\n<p>Please explore our<strong><a href=\"https:\/\/webkul.com\/laravel-development\/\"> Laravel Development Services\u00a0<\/a><\/strong>and Quality\u00a0<strong><a href=\"https:\/\/store.webkul.com\/catalogsearch\/result\/index\/?cat=171&amp;q=laravel\">Bagisto Extensions<\/a><\/strong>.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Support So, that was much about the User Guide of Laravel eCommerce Marketplace RMA for any queries or doubts reach out to us at\u00a0support@webkul.com. You can also raise a ticket at our\u00a0HelpDesk System. Please explore our Laravel Development Services\u00a0and Quality\u00a0Bagisto Extensions.<\/p>\n","protected":false},"author":267,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8396,8929],"tags":[8054,8176,9595,9597],"class_list":["post-187803","post","type-post","status-publish","format-standard","hentry","category-bagisto","category-e-commerce-bagisto","tag-laravel-ecommerce","tag-laravel-ecommerce-marketplace","tag-laravel-ecommerce-platform","tag-open-source"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Laravel eCommerce Marketplace RMA extension - Webkul Blog<\/title>\n<meta name=\"description\" content=\"Laravel eCommerce Marketplace RMA extension can be beneficial for the customers as they can create RMA request for the return and replacement\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/laravel-ecommerce-marketplace-rma-extension\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Laravel eCommerce Marketplace RMA extension - 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