{"id":186806,"date":"2019-07-26T08:41:20","date_gmt":"2019-07-26T08:41:20","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=186806"},"modified":"2026-06-11T13:23:40","modified_gmt":"2026-06-11T13:23:40","slug":"prestashop-product-trial","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/prestashop-product-trial\/","title":{"rendered":"User Guide of PrestaShop Product Trial"},"content":{"rendered":"\n<p><strong>PrestaShop Product Trial: <\/strong>Attract new customers to your online store by letting them try your products hassle-free.<\/p>\n\n\n\n<p>Offering try before purchase will also help you reduce return rates in the store.<\/p>\n\n\n\n<p>Send email notifications to both admin and customer when the order is placed for trial, or its status gets updated.<\/p>\n\n\n\n<p><strong>Note: PrestaShop Product Trial module is compatible with PrestaShop multi-store feature.<\/strong><\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features of PrestaShop Product Trial<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure the trial period expiration message to send to the customer.<\/li>\n\n\n\n<li>Email notification to both customer and admin when a customer places an order for trial.<\/li>\n\n\n\n<li>Email notification to both customer and admin when trial order status gets changed.<\/li>\n\n\n\n<li>Admin can enable\/disable multiple trial orders of the same product.<\/li>\n\n\n\n<li>With restock quantity feature, the quantity of the product ordered for trial will automatically be restocked once the customer returns the product.<\/li>\n\n\n\n<li>Select the order status on which the trial period will automatically start.<\/li>\n\n\n\n<li>A new column was added to the orders page to identify the orders placed for trial.<\/li>\n\n\n\n<li>Allow\/Disallow voucher on trial product.<\/li>\n\n\n\n<li>Admin can add multiple trial order statuses and trial policies.<\/li>\n\n\n\n<li>Admin can set trial on a product and its combinations.<\/li>\n\n\n\n<li>Option to set the trial price type as \u201ccustom\u201d or \u201cpercentage\u201d.<\/li>\n\n\n\n<li>Customers can view the trial order status and amount paid for the trial on the \u201corders\u201d page.<\/li>\n\n\n\n<li>A separate tab for the admin from where he can view a list of trial orders, trial period duration, the amount paid for the trial, and update the status of the trial order.<\/li>\n\n\n\n<li>Option to send an email to customers for trial order status.<\/li>\n<\/ul>\n\n\n\n<p><strong>Note: PrestaShop Product Trial module is compatible with the catalog\u2019s new product page.<\/strong><\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">How to install PrestaShop Product Trial<\/h3>\n<\/div><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Back Office -&gt; Modules.<\/li>\n\n\n\n<li>Upload the module zip file.<\/li>\n\n\n\n<li>The module will automatically get installed on your PrestaShop.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"334\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/1-25-1200x334.webp\" alt=\"module\" class=\"wp-image-472480\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/1-25-1200x334.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/1-25-300x83.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/1-25-250x70.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/1-25-768x214.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/1-25.webp 1284w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"424\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/2-21-1200x424.webp\" alt=\"upload\" class=\"wp-image-472482\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/2-21-1200x424.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/2-21-300x106.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/2-21-250x88.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/2-21-768x271.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/2-21.webp 1280w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"334\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/3-21-1-1200x334.webp\" alt=\"installed \" class=\"wp-image-472483\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/3-21-1-1200x334.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/3-21-1-300x84.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/3-21-1-250x70.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/3-21-1-768x214.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/10\/3-21-1.webp 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">PrestaShop Product Trial Module Configuration<\/h3>\n<\/div><\/div>\n\n\n\n<p>After the successful installation of the module, a new tab \u201cProduct Trial\u201d will display to the admin from where he can configure the module.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"640\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1-640x1024.webp\" alt=\"general setting\" class=\"wp-image-472595\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1-640x1024.webp 640w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1-188x300.webp 188w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1-156x249.webp 156w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1-768x1228.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1-961x1536.webp 961w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1-1281x2048.webp 1281w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt1.webp 1296w\" sizes=\"(max-width: 640px) 100vw, 640px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Email Settings<\/h4>\n\n\n\n<p>Under \u201cEmail Settings\u201d admin can configure that on which events email will be sent to both admin and customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1067\" height=\"485\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt2.webp\" alt=\"email\n\" class=\"wp-image-472613\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt2.webp 1067w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt2-300x136.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt2-250x114.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt2-768x349.webp 768w\" sizes=\"(max-width: 1067px) 100vw, 1067px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Admin Address<\/h4>\n\n\n\n<p>In case the customer orders a product for trial and did not like it, then he can return the product to the address mentioned by admin in\u201d Store Address\u201d field.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1072\" height=\"330\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt3.webp\" alt=\"admin\" class=\"wp-image-472615\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt3.webp 1072w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt3-300x92.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt3-250x77.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt3-768x236.webp 768w\" sizes=\"(max-width: 1072px) 100vw, 1072px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Trial Settings<\/h4>\n\n\n\n<p>Under \u201cTrial Settings\u201d, admin can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set trial button name.<\/li>\n\n\n\n<li>Configure the message to be sent to the customer when the trial period expires.<\/li>\n\n\n\n<li>Enable\/Disable multiple trial orders of the same product.<\/li>\n\n\n\n<li>Allow\/Disallow vouchers on the trial product and<\/li>\n\n\n\n<li>Enable\/Disable the restock quantity feature.<\/li>\n\n\n\n<li>Enable\/Disable trial auto start.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1069\" height=\"658\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt4.webp\" alt=\"trial setting\" class=\"wp-image-472657\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt4.webp 1069w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt4-300x185.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt4-250x154.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt4-768x473.webp 768w\" sizes=\"(max-width: 1069px) 100vw, 1069px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Restock Quantity<\/strong><\/p>\n\n\n\n<p>If admin enables this option, then quantity of the product which has been ordered for trial will automatically be restocked after customer returns the product.<\/p>\n\n\n\n<p><strong>Enable trial auto-start<\/strong><\/p>\n\n\n\n<p>Admin can select the order status on which the trial period for the order will automatically start.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cron Settings<\/h4>\n\n\n\n<p>Admin has to enter the link shown in the below screenshot in cron tasks manager for sending the trial expiry mails to the customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1069\" height=\"299\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt5.webp\" alt=\"cron\" class=\"wp-image-472658\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt5.webp 1069w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt5-300x84.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt5-250x70.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt5-768x215.webp 768w\" sizes=\"(max-width: 1069px) 100vw, 1069px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Policies<\/h4>\n\n\n\n<p>Admin can create own policies which will be applicable for trial orders.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1070\" height=\"437\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt6.webp\" alt=\"policy\" class=\"wp-image-472659\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt6.webp 1070w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt6-300x123.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt6-250x102.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt6-768x314.webp 768w\" sizes=\"(max-width: 1070px) 100vw, 1070px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1074\" height=\"658\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt7.webp\" alt=\"policy\" class=\"wp-image-472661\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt7.webp 1074w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt7-300x184.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt7-250x153.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt7-768x471.webp 768w\" sizes=\"(max-width: 1074px) 100vw, 1074px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Order Statuses<\/h4>\n\n\n\n<p>Under \u201corder statuses\u201d admin can add trial order statuses which will display to the customers at the front end. Admin can set the order of these statuses.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1069\" height=\"636\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt8.webp\" alt=\"order\" class=\"wp-image-472662\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt8.webp 1069w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt8-300x178.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt8-250x149.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt8-768x457.webp 768w\" sizes=\"(max-width: 1069px) 100vw, 1069px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1069\" height=\"568\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt9.webp\" alt=\"manage\" class=\"wp-image-472663\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt9.webp 1069w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt9-300x159.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt9-250x133.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt9-768x408.webp 768w\" sizes=\"(max-width: 1069px) 100vw, 1069px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1073\" height=\"726\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt10.webp\" alt=\"admin\" class=\"wp-image-472664\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt10.webp 1073w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt10-300x203.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt10-250x169.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt10-768x520.webp 768w\" sizes=\"(max-width: 1073px) 100vw, 1073px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1070\" height=\"723\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt11.webp\" alt=\"status\" class=\"wp-image-472665\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt11.webp 1070w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt11-300x203.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt11-250x169.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt11-768x519.webp 768w\" sizes=\"(max-width: 1070px) 100vw, 1070px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"><span style=\"color: rgba(0, 0, 0, 0.9); font-family: Inter, sans-serif; font-size: 28px; white-space-collapse: collapse;\">Setting Trial for a Product<\/span><\/h3>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><strong>For PrestaShop 9.1.0 and above<\/strong><\/strong><\/h4>\n\n\n\n<p>Once you have configured the module, you can allow trial for a product. Go to Catalog &gt; Products &gt; Edit Product &gt; PrestaShop Product Trial.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1084\" height=\"434\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enable.webp\" alt=\"Enable or Disable product trial\" class=\"wp-image-542745\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enable.webp 1084w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enable-300x120.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enable-250x100.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enable-768x307.webp 768w\" sizes=\"(max-width: 1084px) 100vw, 1084px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The admin can configure trial options based on individual products as well as product combinations. To enable the trial feature for a product, the admin needs to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Define the trial amount for the product.<\/li>\n\n\n\n<li>Configure the trial fee that will be charged when a trial product is ordered.<\/li>\n\n\n\n<li>Set the trial quantity and trial duration.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Product-Wise Trial Configuration<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1087\" height=\"913\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/producttrail.webp\" alt=\"Product-Wise Trial Configuration\" class=\"wp-image-542750\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/producttrail.webp 1087w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/producttrail-300x252.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/producttrail-250x210.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/producttrail-768x645.webp 768w\" sizes=\"(max-width: 1087px) 100vw, 1087px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Combination-Wise Trial <strong>Configuration<\/strong><\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1084\" height=\"963\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/combinationtrail.webp\" alt=\"Combination-Wise Trial\" class=\"wp-image-542747\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/combinationtrail.webp 1084w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/combinationtrail-300x267.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/combinationtrail-250x222.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/combinationtrail-768x682.webp 768w\" sizes=\"(max-width: 1084px) 100vw, 1084px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1078\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enabletrial-1078x1024.webp\" alt=\"Enable or Disable trial for a particular combination\" class=\"wp-image-542752\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enabletrial-1078x1024.webp 1078w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enabletrial-300x285.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enabletrial-250x238.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enabletrial-768x730.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/enabletrial.webp 1081w\" sizes=\"(max-width: 1078px) 100vw, 1078px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"716\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/edittrial-716x1024.webp\" alt=\"Combination-Wise Trial Configuration\" class=\"wp-image-542754\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/edittrial-716x1024.webp 716w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/edittrial-210x300.webp 210w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/edittrial-174x249.webp 174w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/edittrial-768x1098.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/edittrial-1074x1536.webp 1074w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/07\/edittrial.webp 1083w\" sizes=\"(max-width: 716px) 100vw, 716px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>For PrestaShop below 9.1.0<\/strong><\/h4>\n\n\n\n<p>To set a trial for a product in the PrestaShop version below 9.1.0, go to Catalog > Products > Edit Product > Modules.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1071\" height=\"877\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt12.webp\" alt=\"trial\" class=\"wp-image-472719\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt12.webp 1071w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt12-300x246.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt12-250x205.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt12-768x629.webp 768w\" sizes=\"(max-width: 1071px) 100vw, 1071px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1072\" height=\"475\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt13-1.webp\" alt=\"trial\" class=\"wp-image-472720\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt13-1.webp 1072w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt13-1-300x133.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt13-1-250x111.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt13-1-768x340.webp 768w\" sizes=\"(max-width: 1072px) 100vw, 1072px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Admin can set trial product-wise and combination-wise. For adding trial facility for a product, admin has to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Specify the amount for product trial.<\/li>\n\n\n\n<li>Set the trial fee that will be applicable on ordering a trial product.<\/li>\n\n\n\n<li>Specify trial quantity and duration.<\/li>\n<\/ul>\n\n\n\n<p><strong>Product Wise Trial Settings<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1070\" height=\"1126\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt14-1.webp\" alt=\"configure\" class=\"wp-image-472725\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt14-1.webp 1070w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt14-1-285x300.webp 285w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt14-1-973x1024.webp 973w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt14-1-237x249.webp 237w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt14-1-768x808.webp 768w\" sizes=\"(max-width: 1070px) 100vw, 1070px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Combination Wise Trial Settings<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1042\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt15-1-1042x1024.webp\" alt=\"combination\" class=\"wp-image-472727\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt15-1-1042x1024.webp 1042w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt15-1-300x295.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt15-1-250x246.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt15-1-768x755.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt15-1.webp 1067w\" sizes=\"(max-width: 1042px) 100vw, 1042px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1071\" height=\"992\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt16-1.webp\" alt=\"module\" class=\"wp-image-472728\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt16-1.webp 1071w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt16-1-300x278.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt16-1-250x232.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt16-1-768x711.webp 768w\" sizes=\"(max-width: 1071px) 100vw, 1071px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"901\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt17-1-901x1024.webp\" alt=\"module\" class=\"wp-image-472729\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt17-1-901x1024.webp 901w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt17-1-264x300.webp 264w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt17-1-219x249.webp 219w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt17-1-768x873.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt17-1.webp 1072w\" sizes=\"(max-width: 901px) 100vw, 901px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Ordering a Product for Trial<\/h3>\n<\/div><\/div>\n\n\n\n<p>On the product page, a customer can view the trial button, trial price, and trial policy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"766\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt18-1200x766.webp\" alt=\"trial\" class=\"wp-image-472730\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt18-1200x766.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt18-300x192.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt18-250x160.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt18-768x490.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt18.webp 1264w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>When the customer clicks the \u201cOPT FOR TRIAL\u201d button, the system displays a popup on the screen. The popup allows the customer to view the trial product price, trial charge, and trial period.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"606\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt19-1200x606.webp\" alt=\"trial details\" class=\"wp-image-472731\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt19-1200x606.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt19-300x151.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt19-250x126.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt19-768x388.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt19.webp 1296w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"693\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt20-1200x693.webp\" alt=\"shopping cart\" class=\"wp-image-472732\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt20-1200x693.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt20-300x173.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt20-250x144.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt20-768x444.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt20.webp 1215w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once the customer has placed the order, then he can view trial order status and amount paid for the trial on the \u201corders\u201d page as shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1184\" height=\"1000\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt21.webp\" alt=\"trial order\" class=\"wp-image-472733\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt21.webp 1184w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt21-300x253.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt21-250x211.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt21-768x649.webp 768w\" sizes=\"(max-width: 1184px) 100vw, 1184px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After the customer places a trial order, the system sends a trial order email to both the admin and the customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1730893763.png\" alt=\"trial order email\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1730893762.png\" alt=\"trial order email\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The customer cannot place the order for trial for the same product again if the admin has disabled multiple trial orders of the same product.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1188\" height=\"814\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt22.webp\" alt=\"trial option\" class=\"wp-image-472734\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt22.webp 1188w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt22-300x206.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt22-250x171.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt22-768x526.webp 768w\" sizes=\"(max-width: 1188px) 100vw, 1188px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Trial Orders<\/h3>\n<\/div><\/div>\n\n\n\n<p>Admin can view all the orders placed by the customers for trial under the \u201c<strong>Trial Orders<\/strong>\u201d tab.<\/p>\n\n\n\n<p>Under \u201cTrial Orders\u201d, admin can view product name, current status of trial order, and customer\u2019s name who has placed order for trial.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1070\" height=\"515\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt23.webp\" alt=\"list\" class=\"wp-image-472735\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt23.webp 1070w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt23-300x144.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt23-250x120.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt23-768x370.webp 768w\" sizes=\"(max-width: 1070px) 100vw, 1070px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>By clicking on the \u201cView\u201d button, admin can see trial period duration, amount paid for trial, product details, and current status of trial order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1074\" height=\"635\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt24.webp\" alt=\"view\" class=\"wp-image-472736\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt24.webp 1074w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt24-300x177.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt24-250x148.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt24-768x454.webp 768w\" sizes=\"(max-width: 1074px) 100vw, 1074px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1075\" height=\"679\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt25.webp\" alt=\"trial delivered\" class=\"wp-image-472737\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt25.webp 1075w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt25-300x189.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt25-250x158.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt25-768x485.webp 768w\" sizes=\"(max-width: 1075px) 100vw, 1075px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Orders<\/h4>\n\n\n\n<p>The system adds a new \u201cIs Trial Order\u201d column to the orders listing page. This column helps the admin identify orders placed for trial products.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1065\" height=\"809\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt26.webp\" alt=\"order placed \" class=\"wp-image-472738\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt26.webp 1065w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt26-300x228.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt26-250x190.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt26-768x583.webp 768w\" sizes=\"(max-width: 1065px) 100vw, 1065px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Front End View<\/h4>\n\n\n\n<p>When the admin updates the status of the trial order, an email notification will receive by the customer regarding the change of status. The customer can view the updated status on the \u201corders\u201d page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1164\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt27-1164x1024.webp\" alt=\"refund\" class=\"wp-image-472739\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt27-1164x1024.webp 1164w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt27-300x264.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt27-250x220.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt27-768x676.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt27.webp 1208w\" sizes=\"(max-width: 1164px) 100vw, 1164px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The trial period will automatically start when the admin changes the status of an order to the status selected in the configuration settings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1015\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt28-1015x1024.webp\" alt=\"status\" class=\"wp-image-472740\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt28-1015x1024.webp 1015w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt28-297x300.webp 297w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt28-247x249.webp 247w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt28-768x774.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt28-120x120.webp 120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt28.webp 1067w\" sizes=\"(max-width: 1015px) 100vw, 1015px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The trial period for a product starts automatically as soon as the admin updates the order status to delivered.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1072\" height=\"737\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt29.webp\" alt=\"started\" class=\"wp-image-472741\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt29.webp 1072w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt29-300x206.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt29-250x172.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt29-768x528.webp 768w\" sizes=\"(max-width: 1072px) 100vw, 1072px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once the order status changes to \u201cTrial Period Started,\u201d the system sends an email notification to the customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1730893761.png\" alt=\"trial period email\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Front End View<\/h4>\n\n\n\n<p>Once the status changes to \u201cTrial Period Started,\u201d a new \u201cReturn Trial\u201d button is displayed on the orders page, allowing the customer to return the product by clicking on it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1001\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt30-1001x1024.webp\" alt=\"order details\" class=\"wp-image-472742\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt30-1001x1024.webp 1001w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt30-293x300.webp 293w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt30-243x249.webp 243w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt30-768x786.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt30.webp 1132w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>When a customer clicks on the \u201cRETURN TRIAL\u201d button, a popup appears on the screen as shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"606\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt31-1200x606.webp\" alt=\"return trial\" class=\"wp-image-472744\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt31-1200x606.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt31-300x151.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt31-250x126.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt31-768x388.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt31.webp 1296w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>When the customer clicks \u201cYES,\u201d the system generates a return request and changes the order status from \u201cTrial Period Started\u201d to \u201cRequest To Return.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"853\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt32-853x1024.webp\" alt=\"request to return\" class=\"wp-image-472745\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt32-853x1024.webp 853w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt32-250x300.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt32-207x249.webp 207w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt32-768x922.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt32.webp 1209w\" sizes=\"(max-width: 853px) 100vw, 853px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1076\" height=\"777\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt33.webp\" alt=\"return\" class=\"wp-image-472754\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt33.webp 1076w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt33-300x217.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt33-250x181.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt33-768x555.webp 768w\" sizes=\"(max-width: 1076px) 100vw, 1076px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After generating the return request the customer has to send the package back to admin. When admin receives the product, then he can change the status of the trial order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1074\" height=\"777\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt34.webp\" alt=\"return\" class=\"wp-image-472753\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt34.webp 1074w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt34-300x217.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt34-250x181.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt34-768x556.webp 768w\" sizes=\"(max-width: 1074px) 100vw, 1074px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1072\" height=\"948\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt35.webp\" alt=\"trial received\" class=\"wp-image-472752\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt35.webp 1072w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt35-300x265.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt35-250x221.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt35-768x679.webp 768w\" sizes=\"(max-width: 1072px) 100vw, 1072px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Front End View<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"813\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt36-813x1024.webp\" alt=\"received\" class=\"wp-image-472751\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt36-813x1024.webp 813w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt36-238x300.webp 238w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt36-198x249.webp 198w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt36-768x968.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt36.webp 1212w\" sizes=\"(max-width: 813px) 100vw, 813px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After receiving the product, admin can initiate the refund process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1064\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt37-1064x1024.webp\" alt=\"refund\" class=\"wp-image-472750\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt37-1064x1024.webp 1064w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt37-300x289.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt37-250x241.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt37-768x739.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt37.webp 1075w\" sizes=\"(max-width: 1064px) 100vw, 1064px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Front End View<\/h4>\n\n\n\n<p>On the orders page, the customer can send the message and provide his valuable feedback regarding the product.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"742\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt38-742x1024.webp\" alt=\"refund\" class=\"wp-image-472749\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt38-742x1024.webp 742w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt38-217x300.webp 217w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt38-180x249.webp 180w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt38-768x1060.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt38-1113x1536.webp 1113w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt38.webp 1206w\" sizes=\"(max-width: 742px) 100vw, 742px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Admin can close the trial order after processing the refund.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"935\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt39-935x1024.webp\" alt=\"completed\" class=\"wp-image-472748\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt39-935x1024.webp 935w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt39-274x300.webp 274w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt39-227x249.webp 227w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt39-768x841.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt39.webp 1072w\" sizes=\"(max-width: 935px) 100vw, 935px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Front End View<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"687\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt40-687x1024.webp\" alt=\"order detail\" class=\"wp-image-472747\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt40-687x1024.webp 687w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt40-201x300.webp 201w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt40-167x249.webp 167w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt40-768x1144.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt40-1031x1536.webp 1031w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/11\/pt40.webp 1208w\" sizes=\"(max-width: 687px) 100vw, 687px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>This was all about the\u00a0<strong>PrestaShop Product Trial Module<\/strong>. I hope this document will help you in checking the functionality of the module in a better way.<\/p>\n\n\n\n<p>Also, do let us know about your views in the comments.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>For any kind of technical assistance or query, please raise a ticket at&nbsp;<a href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/webkul.uvdesk.com<\/a>&nbsp;or send us a mail at&nbsp;<strong>support@webkul.com<\/strong><\/p>\n\n\n\n<p>Also, please explore our&nbsp;<a href=\"https:\/\/webkul.com\/prestashop-development\/\">PrestaShop development services<\/a>&nbsp;and vast range of quality&nbsp;<a href=\"https:\/\/store.webkul.com\/PrestaShop-Extensions.html\">PrestaShop addons<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PrestaShop Product Trial: Attract new customers to your online store by letting them try your products hassle-free. Offering try before purchase will also help you reduce return rates in the store. Send email notifications to both admin and customer when the order is placed for trial, or its status gets updated. Note: PrestaShop Product Trial <a href=\"https:\/\/webkul.com\/blog\/prestashop-product-trial\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[7783,9367,9366,9365],"class_list":["post-186806","post","type-post","status-publish","format-standard","hentry","category-prestashop","tag-product-trial","tag-trial-amount","tag-trial-order","tag-try-before-purchase"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Guide of PrestaShop Product Trial<\/title>\n<meta name=\"description\" content=\"With the help of the PrestaShop Product Trial module attract new customers to your online store by letting them try your products.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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content=\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2024\/10\/1-25-1200x334.webp\" \/>\n<meta name=\"author\" content=\"Ashish Sehgal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@webkul\" \/>\n<meta name=\"twitter:site\" content=\"@webkul\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ashish Sehgal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"16 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/webkul.com\/blog\/prestashop-product-trial\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/webkul.com\/blog\/prestashop-product-trial\/\"},\"author\":{\"name\":\"Ashish 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