The admin can easily approve\/disapprove customer orders. This allows the admin to check the genuine orders and give their approval accordingly. Only after the admin approval, the customer can complete the order.<\/p>\n\n\n\n
Email notifications are sent to both the admin and the customer related to order approval status.<\/p>\n\n\n\n
Additionally, if you require a scan and go self checkout system for the store customers at your retail outlet, then you can check Magento 2 Scan and Go<\/a> extension.<\/p>\n\n\n\n Watch the below video tutorial to understand the extension workflow :<\/p>\n\n\n\n Note: <\/strong>Whether the admin sets the condition or not, the Guest user must log in first.<\/p>\n\n\n\n The customers will get a zip folder<\/strong> and they have to extract the contents of this zip folder on their system.<\/p>\n\n\n\n The extracted folder has an src<\/strong> folder, inside the src folder you have the app<\/strong> folder.<\/p>\n\n\n\n They need to transfer this app<\/strong> folder into the Magento 2 (Adobe Commerce) root directory on the server as shown below.<\/p>\n\n\n After the successful installation, the admin has to run these commands in the Magento 2 root directory.<\/p>\n\n\n\n First Command –<\/strong><\/p>\n\n\n\n Second Command –<\/strong><\/p>\n\n\n\n Third Command –<\/strong><\/p>\n\n\n\n After running the commands, the admin has to flush the cache from the Magento admin panel.<\/p>\n\n\n\n For that, they need to navigate through->System->Cache management<\/strong> as shown below.<\/p>\n\n\n Thus, module installation will complete. <\/p>\n\n\n\n For Multilingual support, please navigate to Store>Configuration>General >Locale Options<\/strong>. Select your desired language from the Locale <\/strong>option.<\/p>\n\n\n Thus, in this way, the Multi-lingual configuration iscompleted.<\/p>\n\n\n\n For module translation, navigate to the following path in your system app\/code\/Webkul\/OrderApproval\/i18n\/en_US.csv.<\/strong><\/p>\n\n\n\n Open the file named en_US.CSV <\/strong>for editing as shown in the below screenshot:<\/p>\n\n\n Then replace the words after the comma(,) <\/strong>on the right in the file with your translated words.<\/p>\n\n\n After editing and translating the CSV file, you need to save the translated file name according to your region language and country code such as – de_DE.CSV<\/strong>.<\/p>\n\n\n\n Followed by uploading the translated file to the same folder from where you have obtained it.<\/p>\n\n\n\n Thus, in this way, the module translation is complete<\/p>\n\n\n\n After the module installation, the admin can configure the module from the back office.<\/p>\n\n\n\n For that, the admin has to navigate through Stores -> Configuration -> Webkul -> Order Approval<\/strong> as per the below image:<\/p>\n\n\n\n Enable Order Approval<\/strong> – Enable the module by selecting Yes<\/strong> else, and select No<\/strong> to disable the module.<\/p>\n\n\n\n Admin Mail<\/strong> – Configure the admin email address to receive emails for the new order’s arrival.<\/p>\n\n\n\n Conditional Order Approval Check<\/strong> – Choose Yes <\/strong>if order approval is required based on certain conditions, else choose No<\/strong>.<\/p>\n\n\n\n Order Approval Required<\/strong> – The admin will define the rule\/condition as required. If all mentioned conditions are true then order approval is required for the customer else the customer can checkout without order approval.<\/p>\n\n\n\n Ex: The admin can apply the condition based on cart price, categories, quantity, etc. If all the conditions were satisfied then it will move for order approval.<\/p>\n\n\n\n Message For Buyer<\/strong> – Enter the message that is visible to the customers on the checkout page if the order is under moderation.<\/p>\n\n\n\n Message For Buyer When Order Is Completed<\/strong> – Enter the message for the customers which will display on the checkout page if the order is completed.<\/p>\n\n\n\n The Message For Guest User When Placing Order<\/strong> – Here the admin can enter the message which will visible to the guest user on the cart page.<\/p>\n\n\n\n Order Approval Pending Mail<\/strong> – Set an email template for the order approval pending notification to the customer whenever a new order is created.<\/p>\n\n\n\n For reference, you can see below screenshot of email notification for the order approval pending:<\/p>\n\n\n\n Order Approval Pending Mail to Admin – <\/strong>An admin will also get mail when a customer places an order and the admin decides whether to approve or disapprove the order.<\/p>\n\n\n\n For reference, you can see below screenshot of email notification for the order approval:<\/p>\n\n\n\n Order Approval Mail<\/strong> – Set an email template for the customers when the admin approves the pending orders<\/p>\n\n\n\n For reference, you can see below screenshot of the email notification for the order disapproval:<\/p>\n\n\n\n Disapproved Order Mail<\/strong> – Set an email template for the customers when the admin disapproves of the orders.<\/p>\n\n\n\n For reference, you can see below screenshot of email notification for the order disapproval:<\/p>\n\n\n\n Note: <\/strong>The admin can create various custom email templates by navigating to the Marketing -> Communication -> Email Templates.<\/strong><\/p>\n\n\n Thus, the module configuration completes in this way.<\/p>\n\n\n\n The customer can place the order just like default Magento. But when it comes to selecting the payment method, the checkout will display only the Order Approval <\/strong>payment method.<\/p>\n\n\n\n For reference, check the below snapshot:<\/p>\n\n\n The customer can view the “order approval required” message if the order is under moderation and can select the Order Approval <\/strong>payment method to place the order.<\/p>\n\n\n The customers can view their orders under the section My Orders <\/strong>as shown below:<\/p>\n\n\n\n Here, the customer can check the status of their orders and whether the admin has approved the orders or not.<\/p>\n\n\n\n The Complete Order <\/strong>link is there if that order is approved by the admin.<\/p>\n\n\n\n Otherwise, the Order Disapproved <\/strong>status gets updated for the order that gets disapproved by the admin.<\/p>\n\n\n\n The customer can click this Complete Order <\/strong>link to complete the order.<\/p>\n\n\n\n Note: <\/strong>If the guest customer places the order and that order satisfies the condition of the order approval then this module asks the guest customer to log in at the time of placing the order.<\/p>\n\n\n\n When the Guest Customer adds the product to the cart selects the view and edits the cart page. The message is displayed for the customer to log in first if the condition is satisfying.<\/p>\n\n\n\n For reference, you can check below:<\/p>\n\n\n And if the condition is not satisfying then the guest customer can checkout without login.<\/p>\n\n\n\n Thus, that is all about how the customer can place the order while the order approval check.<\/p>\n\n\n\n The admin can view and manage the orders which are pending approval from the back end.<\/p>\n\n\n\n For that, the admin needs to navigate to Sales -> Pending Orders <\/strong>as shown below:<\/p>\n\n\n\n This will navigate the admin to the Pending Orders For Approval <\/strong>list page.<\/p>\n\n\n Also, the admin can –<\/p>\n\n\n\n After the disapproval of the order, the respective status is displayed at the admin end and the customer ends too.<\/p>\n\n\n\n If the order is approved, the respective status gets updated at the admin end and customer end too.<\/p>\n\n\n\n The following options to manage the order in the order detail page<\/strong> will not be visible to the admin until and unless the customer doesn’t complete the order –<\/p>\n\n\n\n In this way, the admin can manage the orders which are requested by the customers.<\/p>\n\n\n\n Admin can view all queries from the Ask query.<\/p>\n\n\n\n Admin can also manage all queries.<\/p>\n\n\n\n The customer can view the complete order link<\/strong> in the My order list and the order detail if that order gets approved by the admin.<\/p>\n\n\n\n The customer will have to click on the view order <\/strong>button.<\/p>\n\n\n\n On the order detail page, the customer can click the Complete Order <\/strong>link to complete the order.<\/p>\n\n\n\n For reference check the below image:<\/p>\n\n\n Thus, in this way, the customer can complete the order after the admin’s approval.<\/p>\n\n\n\n Additionally, customers can view all query history from Ask query history<\/strong>.<\/p>\n\n\n\n Furthermore, the customer can also ask queries from the admin on my order page. When they click on the ask query<\/strong> button following page will open.<\/p>\n\n\n\n Moreover, the customer can enter the query related to any placed order and submit it. This query directly escalates to the admin and they will receive it on their email id.<\/p>\n\n\n\n Once the customer completes the order, that order will no longer be visible in Pending Order for Approval <\/strong>list at the admin end.<\/p>\n\n\n\n The admin can view and manage those orders by navigating to Sales -> Orders <\/strong>as shown below:<\/p>\n\n\n Hence, this is how the admin can process the order after completion from the customer end.<\/p>\n\n\n\n The admin can even generate the CSV or Excel of pending orders. For this, the admin needs to navigate to Sales -> Pending Orders <\/strong>as shown below.<\/p>\n\n\n Here, the admin will click the Export <\/strong>button and will select the option available for generating the files – CSV or Excel.<\/p>\n\n\n\n Thus, that\u2019s all for the Magento 2 (Adobe Commerce) Order Approval Rules<\/strong>. If you have any queries or doubts get back to us at support@webkul.com<\/a> or raise a ticket at webkul.uvdesk.com<\/a>.<\/p>\n\n\n\n Explore the Adobe Commerce Cloud development service<\/a> by Webkul. You may also browse other Magento 2 marketplace add-ons.<\/a> Also our quality Magento 2 extensions<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Features<\/h3>\n\n\n\n
\n
Installation<\/strong><\/h3>\n\n\n\n
![\"INSTALLATION\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/1-9-e1634634198330.png\")
<\/a><\/figure>\n<\/div>\n\n\nphp bin\/magento setup:upgrade<\/pre>\n\n\n\n
php bin\/magento setup:di:compile<\/pre>\n\n\n\n
php bin\/magento setup:static-content:deploy<\/pre>\n\n\n\n
![\"INSTALLATION\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/4-11-e1593446754786.png\")
<\/a><\/figure>\n<\/div>\n\n\nMulti-Lingual Configuration<\/strong><\/h3>\n\n\n\n
![\"change-language-magento-2-locale\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/change-language-magento-2-locale-e1593445275581.png\")
<\/a><\/figure>\n<\/div>\n\n\nLanguage Translation<\/strong><\/h3>\n\n\n\n
![\"LANGUAGE](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/22-3.png\")
<\/a><\/figure>\n<\/div>\n\n\n![\"csv\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/csv.png\")
<\/a><\/figure>\n<\/div>\n\n\n![\"Language](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/2016-05-02_16-25-34-3.png\")
<\/a><\/figure>\n\n\n\nModule Configuration<\/strong><\/h3>\n\n\n\n
General Settings:<\/h4>\n\n\n\n
![\"Configuration-2\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/Configuration-2.png\")
<\/figure>\n\n\n\n![\"General-setting\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/General-setting.png\")
<\/figure>\n\n\n\nEmail Templates Settings:<\/h4>\n\n\n\n
![\"Magento](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/05\/magento2_order_approval_4.webp\")
<\/figure>\n\n\n\n![\"Confirmation-email\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/Confirmation-email.png\")
<\/figure>\n\n\n\n![\"unnamed-file\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/unnamed-file.png\")
<\/figure>\n\n\n\n![\"order-approved\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/order-approved.png\")
<\/figure>\n\n\n\n![\"disapprove-email-template\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/disapprove-email-template.png\")
<\/figure>\n\n\n\n![\"webkul-magento2-order-approval-rules-email-template\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-email-template.png\")
<\/figure>\n<\/div>\n\n\nCheckout With Order Approval<\/strong><\/h3>\n\n\n\n
![\"webkul-magento2-order-approval-rules-checkout-page\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-checkout-page.png\")
<\/figure>\n<\/div>\n\n\n![\"webkul-magento2-order-approval-rules-order-success-page\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-order-success-page.png\")
<\/figure>\n<\/div>\n\n\n![\"devmage-com_11816_sales_order_history_-halla-bol-\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/devmage-com_11816_sales_order_history_-halla-bol-.png\")
<\/figure>\n\n\n\n![\"error](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/error-message.png\")
<\/a><\/figure>\n<\/div>\n\n\nManage Orders- Admin End<\/strong><\/h3>\n\n\n\n
![\"Magento](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/05\/magento2_order_approval_5.webp\")
<\/figure>\n\n\n\n![\"webkul-magento2-order-approval-rules-pending-orders-for-approval\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-pending-orders-for-approval.png\")
<\/figure>\n<\/div>\n\n\n\n
![\"webkul-magento2-order-approval-rules-orders-approved\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-orders-approved.png\")
<\/figure>\n<\/div>\n\n\n\n
If The Order Is Disapproved<\/strong><\/h4>\n\n\n\n
\n
![\"devmage-com_11816_sales_order_history_-halla-bol-1-1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/devmage-com_11816_sales_order_history_-halla-bol-1-1.png\")
<\/figure>\n\n\n\n\n
![\"webkul-magento2-order-approval-rules-admin-orders-approved-1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-admin-orders-approved-1.png\")
<\/figure>\n<\/div>\n\n\n
Also, if the order is not approved, then the admin will not have the following options on the order detail page<\/strong> to manage the order –<\/p>\n\n\n\n\n
![\"Magento](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/05\/magento2_order_approval_1.webp\")
<\/figure>\n\n\n\nIf The Order Is Approved<\/strong><\/h4>\n\n\n\n
\n
![\"devmage-com_11816_sales_order_history_-halla-bol-1-2\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/devmage-com_11816_sales_order_history_-halla-bol-1-2.png\")
<\/figure>\n\n\n\n\n
<\/figure>\n<\/div>\n\n\n\n
<\/figure>\n\n\n\n![\"Magento](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/05\/magento2_order_approval_2.webp\")
<\/figure>\n\n\n\n![\"Magento](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/05\/magento2_order_approval_3.webp\")
<\/figure>\n\n\n\nComplete Order – Customer End<\/strong><\/h3>\n\n\n\n
![\"devmage.com_11816_sales_order_view_order_id_27_halla-bol-2\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/devmage.com_11816_sales_order_view_order_id_27_halla-bol-2.png\")
The customer will be redirected to the checkout page, where they have to select the Payment<\/strong> Method<\/strong> and click on the Place Order<\/strong> button to complete the order.<\/p>\n\n\n\n![\"webkul-magento2-order-approval-rules-checkout\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-checkout.png\")
<\/figure>\n<\/div>\n\n\n
After placing the order, the status of the order changes to pending<\/strong> as shown below:<\/p>\n\n\n\n![\"devmage-com_11816_sales_order_history_-halla-bol-1-3\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/devmage-com_11816_sales_order_history_-halla-bol-1-3.png\")
Also, the Complete Order <\/strong>link will no longer be visible once the customer completes the order.<\/p>\n\n\n\n![\"devmage-com_11816_sales_order_view_order_id_15_-halla-bol-\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/devmage-com_11816_sales_order_view_order_id_15_-halla-bol-.png\")
<\/figure>\n\n\n\n![\"Screenshot-from-2022-10-12-19-15-12\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/Screenshot-from-2022-10-12-19-15-12.png\")
<\/figure>\n\n\n\n![\"devmage-com_11816_sales_order_view_order_id_15_-halla-bol-1-\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/devmage-com_11816_sales_order_view_order_id_15_-halla-bol-1-.png\")
<\/figure>\n\n\n\n![\"Screenshot-from-2023-03-01-12-50-50-1-2\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/Screenshot-from-2023-03-01-12-50-50-1-2.png\")
When admin replies to customer![\"Screenshot-from-2023-03-01-12-52-31-1-1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/Screenshot-from-2023-03-01-12-52-31-1-1.png\")
<\/p>\n\n\n\nProcess The Order – Admin End<\/strong><\/h3>\n\n\n\n
![\"webkul-magento2-order-approval-rules-order-operation\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul-magento2-order-approval-rules-order-operation.png\")
<\/figure>\n<\/div>\n\n\n
The admin will click the View <\/strong>link to process the order.<\/p>\n\n\n\nGenerate CSV\/Excel Of Pending Orders-Admin End<\/strong><\/h3>\n\n\n\n
![\"csv\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/csv-2.png\")
<\/a><\/figure>\n<\/div>\n\n\n