{"id":160878,"date":"2019-02-04T10:44:33","date_gmt":"2019-02-04T10:44:33","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=160878"},"modified":"2026-02-06T07:36:43","modified_gmt":"2026-02-06T07:36:43","slug":"magento2-order-attachment","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/magento2-order-attachment\/","title":{"rendered":"Guide for Adobe Commerce Order Attachments"},"content":{"rendered":"<p><a href=\"https:\/\/store.webkul.com\/magento2-order-attachment.html\" target=\"_blank\" rel=\"noopener\">Magento 2 Order Attachment<\/a> extension (Adobe Commerce) helps customers to upload file attachments to their orders.<\/p>\n<p>Order attachments have the best use in real-time such as while uploading attachments for medicines, orders for guns or heavy machinery that require a license, or other types of drug products, etc.<\/p>\n<p>Magento 2 Order Attachments extension can be used for various use cases. The admin can set whether any file upload is required or not required in the product.<\/p>\n<p>After placing the order, the customer can upload the file from the order page. Supporting the format as selected by the admin &#8211; PDF, DOC, DOCX, JPEG, JPG, PNG.<\/p>\n<p>Also, add multiple files to products to increase the information provided on the product page using the <a href=\"https:\/\/store.webkul.com\/magento2-product-attachment.html\" target=\"_blank\" rel=\"noopener\">Magento 2 Product Attachment<\/a> extension.\u00a0<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Features<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"preset-wrapper\">\n<ul>\n<li>The customer can upload attachments at the time of ordering or after the order.<\/li>\n<li>The customer can see the uploaded attachment&#8217;s file status.<\/li>\n<li>The admin can view the uploaded attachment.<\/li>\n<li>The number and size of the attachment file can be set by the admin.<\/li>\n<li>The admin can select supported extensions for the attachment file.<\/li>\n<li>The customer can upload new attachments if the admin disapproves of the older ones.<\/li>\n<li>The admin can approve or disapprove the uploaded attachment.<\/li>\n<li>The admin can even delete the attachment.<\/li>\n<li>This module works for both logged-in and guest customers.<\/li>\n<li>The extension works with the virtual product types as well.<\/li>\n<\/ul>\n<p><strong><span data-preserver-spaces=\"true\">Note &#8211;<\/span><\/strong>This module does not support Downloadable product types. Also, for the Grouped and Bundled Products, the requirement of order attachment will depend on their specific associated products.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-body\">\n<div class=\"preset-wrapper\">\n<p>You can check the overview of\u00a0 Magento 2 Order Attachment &#8211;\u00a0<\/p>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"o68AcHq5fhA\">\n<div class=\"components-placeholder__instructions\">o68AcHq5fhA<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<div>\n<h3 id=\"install-extension-from-webkul-store\" class=\"panel-title copy-index copy-index copy-index copy-index\">Install Extension from Webkul Store<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>The installation is quite simple just like the standard\u00a0<a href=\"https:\/\/store.webkul.com\/Magento-2.html\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">Magento 2 extensions<\/a>.<\/p>\n<h3>#1 Download Module<\/h3>\n<p>Firstly, you need to log in to Webkul Store, go to\u00a0<strong>My Account<\/strong>&gt;<strong>My Purchased Products<\/strong>\u00a0section, verify and then download and extract the contents of this zip folder on the system.<\/p>\n<h3>#2 Upload Folder<\/h3>\n<p>Once the module zip is extracted, follow path\u00a0<strong>src&gt;app<\/strong>\u00a0and then copy the\u00a0<strong>app<\/strong>\u00a0folder into the\u00a0<strong>Magento 2 root<\/strong>\u00a0directory on the server as shown below:<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-22-45.png\" data-wpel-link=\"internal\"><img decoding=\"async\" class=\"alignnone wp-image-76006 size-full zm-zoomer zm-zoomer-in lazyloaded\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-22-45.png\" alt=\"installation\" width=\"800\" height=\"386\" data-src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-22-45.png\" \/><\/a><\/p>\n<h3>#3 Run Commands<\/h3>\n<p>After uploading the module folder, you need to run the following commands in the Magento 2 root directory:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:upgrade<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:di:compile<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:static-content:deploy<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento indexer:reindex<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento cache:flush<\/pre>\n\n\n<div class=\"panel panel-info\">\n<div class=\"panel-body\">\n<div class=\"wk-index-wrap\">\n<h3 id=\"install-extension-from-magento-marketplace\" class=\"index-title copy-index copy-index copy-index copy-index\">Install Extension from Magento Marketplace<\/h3>\n<\/div>\n<p>If you have purchased this extension from the Magento Marketplace then please follow the below process or visit\u00a0<a class=\"wk-external-link\" title=\"this\" href=\"https:\/\/devdocs.magento.com\/extensions\/install\/\" target=\"_blank\" rel=\"noopener external noreferrer nofollow\" data-wpel-link=\"external\">this<\/a>\u00a0link.<\/p>\n<h3>#1 Get Access Keys<\/h3>\n<p>You need to get access keys, navigate to\u00a0<strong>My Profile<\/strong>\u00a0in Magento Marketplace, then choose\u00a0<strong>Access Keys<\/strong>\u00a0in the\u00a0<strong>My Products<\/strong> section.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/07\/my-profile.png\" data-wpel-link=\"internal\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-295111 zm-zoomer zm-zoomer-in lazyloaded\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/07\/my-profile.png\" sizes=\"(max-width: 1109px) 100vw, 1109px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/07\/my-profile.png 1109w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/07\/my-profile-300x150.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/07\/my-profile-250x125.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/07\/my-profile-768x384.png 768w\" alt=\"my-profile\" width=\"1109\" height=\"554\" data-src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/07\/my-profile.png\" \/><\/a><\/p>\n<p>Go to\u00a0<strong>Magento 2<\/strong>\u00a0and then you need to copy both the Access Keys \u2013 Public Key and Private Key. These access keys will be needed in the next steps for authentication.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/copy-keys.png\" data-wpel-link=\"internal\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-295113 zm-zoomer zm-zoomer-in lazyloaded\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/copy-keys.png\" sizes=\"(max-width: 1093px) 100vw, 1093px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/copy-keys.png 1093w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/copy-keys-300x102.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/copy-keys-250x85.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/copy-keys-768x261.png 768w\" alt=\"copy-keys\" width=\"1093\" height=\"372\" data-src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/copy-keys.png\" \/><\/a><\/p>\n<p>If access keys are not created earlier, click\u00a0<strong>Create A New Access Key<\/strong>, enter any name and click OK.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/create-key-name.png\" data-wpel-link=\"internal\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-295114 zm-zoomer zm-zoomer-in lazyloaded\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/create-key-name.png\" sizes=\"(max-width: 1119px) 100vw, 1119px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/create-key-name.png 1119w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/create-key-name-300x144.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/create-key-name-250x120.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/create-key-name-768x369.png 768w\" alt=\"create-key-name\" width=\"1119\" height=\"538\" data-src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/create-key-name.png\" \/><\/a><\/p>\n<h3>#2 Update composer.json File<\/h3>\n<p>To know the component name and version number, go to your Magento Marketplace account section,\u00a0<strong>My Profile&gt;My Purchases<\/strong>, then find this extension to view the details.<\/p>\n<p><strong>Please note \u2013 Below is an example image, every extension will have its unique component name and version.<\/strong><\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/know-component-name-version.png\" data-wpel-link=\"internal\"><img decoding=\"async\" class=\"aligncenter wp-image-295115 size-full zm-zoomer zm-zoomer-in lazyloaded\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/know-component-name-version.png\" sizes=\"(max-width: 1163px) 100vw, 1163px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/know-component-name-version.png 1163w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/know-component-name-version-300x188.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/know-component-name-version-250x156.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/know-component-name-version-768x480.png 768w\" alt=\"know-component-name-version\" width=\"1163\" height=\"727\" data-src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/know-component-name-version.png\" \/><\/a><\/p>\n<p>After that, navigate to your Magento project directory and update your composer.json file in the following format.<\/p>\n<p><strong>composer require &lt;component-name&gt;:&lt;version&gt;<\/strong><\/p>\n<p>For example, to install version 4.0.0 of this extension you need to run the following command:<\/p>\n<p><strong>composer require webkul\/order-attachments:4.0.0<\/strong><\/p>\n<h3>#3 Enter Access Keys<\/h3>\n<p>Now you will need to enter the\u00a0<a class=\"wk-external-link\" title=\"Access Keys\" href=\"https:\/\/devdocs.magento.com\/guides\/v2.3\/install-gde\/prereq\/connect-auth.html\" target=\"_blank\" rel=\"noopener external noreferrer nofollow\" data-wpel-link=\"external\">Access Keys<\/a>\u00a0that you obtained as explained in the first step #1 Get Access Keys.<\/p>\n<p>Wait for Composer to finish updating your project dependencies and make sure there aren\u2019t any errors.<\/p>\n<h3>#4 Run Command<\/h3>\n<p>You need to run the following commands:<\/p>\n<\/div>\n<\/div>\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:upgrade<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:di:compile<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:static-content:deploy<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento indexer:reindex<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento cache:flush<\/pre>\n\n\n<h3 class=\"panel-title\"><strong style=\"color: revert; font-size: revert;\">Multi-Lingual Configuration<\/strong><\/h3>\n<div class=\"panel panel-primary\">\n<div class=\"panel-body\">\n<div>\n<p>For Multilingual support, please navigate to <strong>Store &gt; Configuration &gt; General &gt; Locale Options<\/strong>. And select your desired language from the\u00a0<strong>Locale\u00a0<\/strong>option.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/change-language-magento-2-locale-e1593445275581.png\"><img decoding=\"async\" class=\"img-center-small zm-zoomer zm-zoomer-in alignnone wp-image-90737\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/change-language-magento-2-locale-e1593445275581.png\" alt=\"change-language-magento-2-locale\" width=\"800\" height=\"381\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Module Translation<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>For translating the module language, navigate through<\/p>\n<p class=\"mt-1\" data-bind=\"nl2br:message\"><strong>app\/code\/Webkul\/OrderAttachments\/i18n, <\/strong><span style=\"font-size: inherit;\">and edit the <\/span><strong style=\"font-size: inherit;\">en_US.csv<\/strong><span style=\"font-size: inherit;\"> file.<\/span><\/p>\n<p>Thereafter, rename the CSV as \u201cen_SA.csv\u201d and translate all right side content after the comma in the Arabic language.<\/p>\n<p>After editing the CSV, save it.<\/p>\n<p>Then upload it to the path <strong>app\/code\/Webkul\/OrderAttachments\/i18n<\/strong><span style=\"font-size: inherit;\">\u00a0where the Magento2 is installed on the server.<\/span><\/p>\n<p><span style=\"font-size: inherit;\"> The module gets translated into the Arabic Language. It supports both <\/span><strong style=\"font-size: inherit;\">RTL\u00a0<\/strong><span style=\"font-size: inherit;\">and\u00a0<\/span><strong style=\"font-size: inherit;\">LTR\u00a0<\/strong><span style=\"font-size: inherit;\">languages.<\/span><\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/04\/webkul-magento2-paytabs-sadad-payment-multilingual-2.png\"><img decoding=\"async\" class=\"aligncenter wp-image-170891\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/04\/webkul-magento2-paytabs-sadad-payment-multilingual-2.png\" alt=\"webkul-magento2-paytabs-sadad-payment-multilingual\" width=\"800\" height=\"314\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/04\/webkul-magento2-paytabs-sadad-payment-multilingual-2.png 1229w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/04\/webkul-magento2-paytabs-sadad-payment-multilingual-2-250x98.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/04\/webkul-magento2-paytabs-sadad-payment-multilingual-2-300x118.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/04\/webkul-magento2-paytabs-sadad-payment-multilingual-2-768x301.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/04\/webkul-magento2-paytabs-sadad-payment-multilingual-2-1200x471.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Module Configuration<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>After the successful installation of the module, the admin can configure this module under <strong>Store &gt; Configuration &gt; Webkul &gt; Order Attachments <\/strong>as shown below snapshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-426336 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store.png\" alt=\"192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-768x603.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<p><strong>Enabled<\/strong> -Here,\u00a0 the admin can choose between\u00a0<strong>\u201cYes\u201d\u00a0<\/strong>to enable the module or\u00a0<strong>\u201cNo\u201d\u00a0<\/strong>to disable the module.<\/p>\n<p><strong>File Max Size<\/strong> &#8211; The admin can set attachment file size in MB (File size greater than 0 and less than 10 MB).<\/p>\n<p><strong>Max File Upload Limit &#8211;\u00a0<\/strong>The admin can select the max file upload limit as\u00a0<strong>manual,\u00a0<\/strong>or\u00a0<strong>automatic.\u00a0<\/strong><\/p>\n<p>When selected as\u00a0<strong>manual, <\/strong>the admin can set the max number of attachment files that the customer can upload (Maximum files can be uploaded 30 and minimum 1 )<\/p>\n<p>When selected as <strong>automatic,<\/strong> customers will be able to upload the files as per the products they have in their cart for which order attachments are required.<\/p>\n<p><strong>Extension Supported<\/strong><em><strong> &#8211; <\/strong><\/em>The admin can select file extensions\/formats (PDF, JPG, JPEG, PNG, DOC, DOCX) only those formats of files, and the customer can add\/attach them along with orders.<\/p>\n<p><strong>Expiry Enabled &#8211; <\/strong>If the admin can select Yes, then set\/remove the expiry details. But if the admin selects No then the feature to set expired details gets disabled.<\/p>\n<p><strong>Expired After(In Days) &#8211; <\/strong>The admin can enter 1 to 30 days to set the expiry days.<\/p>\n<p><strong>Attachment Notifications To Admin &#8211;\u00a0<\/strong>The admin can select\u00a0<strong>yes <\/strong>if the admin wants to receive notifications when a customer attaches the file with the order else select <strong>no<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-426337\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-1.png\" alt=\"192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-1\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-1.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-1-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-1-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderAtt_pub_admin_admin_system_config_index_key_a077d10dfe5962c35bbbf27421d7401daa87c8d25d7d23aeade1443641a5b560_webkul-store-1-768x603.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<p><strong>Email Setting &#8211;\u00a0<\/strong>The admin can select the\u00a0<strong>customer email template\u00a0<\/strong>and\u00a0<strong>admin email template\u00a0<\/strong>as per their needs.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Enable Attachment For Product<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>On adding a New Product or on Editing a product, the admin can configure &#8216;Yes&#8217; or &#8216;No&#8217; against the <strong>&#8220;Attachment Required&#8221;<\/strong> field as shown in the image below.<\/p>\n<p>If required then the admin can choose the field &#8221; Yes&#8221; or else as &#8220;No&#8221;,\u00a0 as shown below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-311803 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/Product2.png\" alt=\"Product2\" width=\"1710\" height=\"877\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/Product2.png 1710w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/Product2-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/Product2-1200x615.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/Product2-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/Product2-768x394.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/Product2-1536x788.png 1536w\" sizes=\"(max-width: 1710px) 100vw, 1710px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Admin End<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>Once the customer places the order, the admin can navigate through <strong>Sales &gt; Orders &gt; View <\/strong>to view order attachment files as shown in the image below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-213215\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-view-order-.png\" alt=\"webkul-magento2-order-attachment-view-order-\" width=\"800\" height=\"418\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-view-order-.png 1182w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-view-order--300x157.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-view-order--250x131.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-view-order--768x402.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p>Then, the admin can view attachment files under the &#8220;<b>Order Attachments<\/b>&#8221; tab as shown in the image below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-426389 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_.png\" alt=\"192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_.png 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_-1200x943.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_-768x603.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_-1536x1207.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_692ce7dc02b8029e37bfe584bc30fdd8160ee600f7281c27f908fe032e6ce87e___1_-2048x1609.png 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>The admin can view the &#8216;<strong>Status&#8217;<\/strong> and<strong> &#8216;Uploaded\u00a0 At&#8217;<\/strong> for the respective attachment.<\/p>\n<p>The admin needs to click on &#8220;Attachment&#8221; under the &#8216;<strong>Attachment&#8217; <\/strong>column in order to view the file.<\/p>\n<h3><strong>Attachment Status<\/strong>\u00a0&#8211;<\/h3>\n<p>After adding the attachment, the admin will have three attachment statuses (approve, disapprove, and delete).<\/p>\n<p>The admin can select the attachment and change the status of the attachment as shown in the image below.\u00a0<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-426403 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/image-1-1.png\" alt=\"image-1-1\" width=\"1494\" height=\"694\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/image-1-1.png 1494w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/image-1-1-300x139.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/image-1-1-1200x557.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/image-1-1-250x116.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/image-1-1-768x357.png 768w\" sizes=\"(max-width: 1494px) 100vw, 1494px\" loading=\"lazy\" \/><\/p>\n<p>Note: The admin can upload attachments too after these settings.\u00a0<\/p>\n<p>Four Attachment Status: &#8211;<\/p>\n<p><strong>Approve<\/strong> &#8211; if the admin accepts the attachment, customers will get a notification as shown in the image below &#8211;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-213270\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/order-approved-new.png\" alt=\"order-approved-new\" width=\"800\" height=\"360\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/order-approved-new.png 1301w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/order-approved-new-300x135.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/order-approved-new-1200x541.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/order-approved-new-250x113.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/order-approved-new-768x346.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p><strong>Disapprove<\/strong> &#8211; If the admin does not accept the attachment. (The customer can upload a new attachment if the admin disapproves of the old one).<\/p>\n<p>The admin can enter the reason why the attachment was disapproved and notify the customers.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-426374 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_.png\" alt=\"192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_.png 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_-1200x943.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_-768x603.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_-1536x1207.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_sales_order_view_order_id_8_key_d5378168189a8fdf0636e6a88ce7eaffbef3214c067f31cd910c748ae3c12ec9___1_-2048x1609.png 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p><strong>For example<\/strong>&#8211; If the admin sets a maximum number of the attachment file is one, then the customer can upload only one attachment file.<\/p>\n<p>Further, if the admin disapproves the old attachment then the customer can upload a new attachment file.<\/p>\n<p><strong>Delete<\/strong> &#8211; If the admin wants to delete the attachment file.<\/p>\n<h3>Pending Order Attachments &#8211;<\/h3>\n<p>By navigating to <strong>Pending Order Attachments\u00a0<\/strong>from the\u00a0<strong>Order Attachments\u00a0<\/strong>menu in the admin panel the admin can view all the pending attachments of pending orders as shown in the image below &#8211;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-426375 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_.png\" alt=\"192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_.png 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_-1200x943.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_-768x603.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_-1536x1207.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/192.168.15.90_orderatt_pub_admin_orderattachments_attachments_index_key_e96de7aaeab632cb3f9eb36bac42acf9b185969fc87e5c7017324361e8ca576f_-2048x1609.png 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Customer End<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>If the admin sets the &#8220;<strong>Attachments Required&#8221;<\/strong> as &#8216;<strong>Yes<\/strong>&#8216; in the backend,<\/p>\n<p>then the customer will be able to see the\u00a0<strong>Attachment Required<\/strong> in the cart of that particular product which required the attachment as shown in the image below &#8211;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-220034\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-front-end-shopping-cart-9.png\" alt=\"webkul-magento2-order-attachment-front-end-shopping-cart-9\" width=\"800\" height=\"435\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-front-end-shopping-cart-9.png 1211w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-front-end-shopping-cart-9-300x163.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-front-end-shopping-cart-9-1200x652.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-front-end-shopping-cart-9-250x136.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-front-end-shopping-cart-9-768x417.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p>The customer needs to select <strong>&#8220;Yes, I will add now&#8221;<\/strong>\u00a0 so as to add an attachment file with the order as shown in the image below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-213244\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-1-1.png\" alt=\"webkul-magento2-order-attachment-attach-file-1-1\" width=\"800\" height=\"578\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-1-1.png 1158w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-1-1-300x217.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-1-1-250x181.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-1-1-768x555.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p>If the customers want to add an attachment <strong>after <\/strong>placing the order then they must select <strong>&#8221; No, I will add later&#8221;<\/strong>.<\/p>\n<p>If the customer selects &#8221; <strong>Yes, I will add now<\/strong>&#8221; then the customer will have to add the attachment <strong>before<\/strong> placing the order.<\/p>\n<p>The customer will have to click on the &#8220;<strong>plus<\/strong>&#8221; sign so as to add the attachment files and place the order in the usual way as shown in the image below.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-upload-jpg-file.png\"><img decoding=\"async\" class=\"aligncenter wp-image-181047\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-upload-jpg-file.png\" alt=\"webkul-magento2-order-attachments-upload-jpg-file\" width=\"800\" height=\"488\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-upload-jpg-file.png 845w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-upload-jpg-file-250x152.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-upload-jpg-file-300x183.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-upload-jpg-file-768x468.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Customers can also add attachments through external URLs as shown below screenshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-377948 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_.png\" alt=\"magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_\" width=\"2144\" height=\"2380\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_.png 2144w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_-270x300.png 270w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_-922x1024.png 922w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_-224x249.png 224w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_-768x853.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_-1384x1536.png 1384w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/magento-magento-shopify-connector-demo1827544194.magento-demo.webkul.com_checkout_-1845x2048.png 1845w\" sizes=\"(max-width: 2144px) 100vw, 2144px\" loading=\"lazy\" \/><\/p>\n<p>If the customer selects<\/p>\n<p>&#8221; <strong>No, I will add later<\/strong>&#8221; then the customer can add attachment files after placing the order.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-add-files-later-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-181055\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-add-files-later-1.png\" alt=\"webkul-magento2-order-attachments-add-files-later-1\" width=\"800\" height=\"232\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-add-files-later-1.png 831w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-add-files-later-1-250x73.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-add-files-later-1-300x87.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachments-add-files-later-1-768x223.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a> For an order,<\/p>\n<p>the customers can also add the attachments under the &#8220;<strong>My Orders<\/strong>&#8221; section as shown in the image below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-213218\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-after-placing-order.png\" alt=\"webkul-magento2-order-attachment-attach-file-after-placing-order\" width=\"800\" height=\"549\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-after-placing-order.png 894w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-after-placing-order-300x206.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-after-placing-order-250x171.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-after-placing-order-768x527.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p>Admin will also get the notification,<\/p>\n<p>if the customers attach the prescription after placing the order as shown in the image below &#8211;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-213281\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/new-order-attachment.png\" alt=\"new-order-attachment\" width=\"800\" height=\"337\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/new-order-attachment.png 1299w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/new-order-attachment-300x126.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/new-order-attachment-1200x505.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/new-order-attachment-250x105.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/new-order-attachment-768x323.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p><strong>Two products in the cart (Attachment required for a product )\u00a0<\/strong><\/p>\n<p>If two products are present in the cart and the attachment needs to be added for only one product,<\/p>\n<p>the customer will get the option of Order Attachments on the checkout page.<\/p>\n<p>Under Order Attachments, the customer can upload the required attachment file.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-213220\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-.png\" alt=\"webkul-magento2-order-attachment-attach-file-\" width=\"800\" height=\"578\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file-.png 1158w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file--300x217.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file--250x181.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/webkul-magento2-order-attachment-attach-file--768x555.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p>Moreover, the guest users can also upload the\u00a0<strong>Order Attachments\u00a0<\/strong>as shown in the image below &#8211;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-208820\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/guest-users.png\" alt=\"guest users upload order attachments\" width=\"800\" height=\"1194\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/guest-users.png 1181w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/guest-users-201x300.png 201w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/guest-users-686x1024.png 686w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/guest-users-167x249.png 167w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/guest-users-768x1146.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/02\/guest-users-1030x1536.png 1030w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<p>That\u2019s all for the <strong>Order Attachments for Magento 2<\/strong> plugin. Still, have any issues, feel free to add a ticket and let us know your views at\u00a0<a href=\"https:\/\/webkul.uvdesk.com\/en\/\">webkul.uvdesk.com<\/a><\/p>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Magento 2 Order Attachment extension (Adobe Commerce) helps customers to upload file attachments to their orders. Order attachments have the best use in real-time such as while uploading attachments for medicines, orders for guns or heavy machinery that require a license, or other types of drug products, etc. Magento 2 Order Attachments extension can be <a href=\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":190,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[302],"tags":[8126,8239],"class_list":["post-160878","post","type-post","status-publish","format-standard","hentry","category-magento2","tag-magento-2-order-attachment","tag-order-attachments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Guide for Adobe Commerce Order Attachments<\/title>\n<meta name=\"description\" content=\"Now, the customers can add file attachments in their orders. Order attachment is useful for uploading attachments associated with that order.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guide for Adobe Commerce Order Attachments\" \/>\n<meta property=\"og:description\" content=\"Now, the customers can add file attachments in their orders. Order attachment is useful for uploading attachments associated with that order.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-04T10:44:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-06T07:36:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-22-45.png\" \/>\n<meta name=\"author\" content=\"Hari Narayan Bairwa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@webkul\" \/>\n<meta name=\"twitter:site\" content=\"@webkul\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hari Narayan Bairwa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/\"},\"author\":{\"name\":\"Hari Narayan Bairwa\",\"@id\":\"https:\/\/webkul.com\/blog\/#\/schema\/person\/3045f8aa0cd8fd88e717a1ce992fd28b\"},\"headline\":\"Guide for Adobe Commerce Order Attachments\",\"datePublished\":\"2019-02-04T10:44:33+00:00\",\"dateModified\":\"2026-02-06T07:36:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/\"},\"wordCount\":1636,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\/\/webkul.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-22-45.png\",\"keywords\":[\"Magento 2 Order Attachment\",\"Order Attachments\"],\"articleSection\":[\"Magento2\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/\",\"url\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/\",\"name\":\"Guide for Adobe Commerce Order Attachments\",\"isPartOf\":{\"@id\":\"https:\/\/webkul.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/webkul.com\/blog\/magento2-order-attachment\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-22-45.png\",\"datePublished\":\"2019-02-04T10:44:33+00:00\",\"dateModified\":\"2026-02-06T07:36:43+00:00\",\"description\":\"Now, the customers can add file attachments in their orders. 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