{"id":149907,"date":"2018-12-27T05:03:56","date_gmt":"2018-12-27T05:03:56","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=149907"},"modified":"2026-04-09T07:41:19","modified_gmt":"2026-04-09T07:41:19","slug":"bigcommerce-sms-notification","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/bigcommerce-sms-notification\/","title":{"rendered":"BigCommerce SMS Notification"},"content":{"rendered":"<h1><strong><em><span style=\"color: #34228d;\"> Overview<\/span><\/em><\/strong><\/h1>\n<p><strong>SMS Notification<\/strong> is the most effective way of customer service. Once your existing customers have received customer service texts they become more responsive to future promotional texts that add value to your business. SMS gives you a greater ability to keep customers informed in a way that is personal and helps you to engage with them throughout the order process. To update customer through SMS,<strong> &#8220;Bigcommerce SMS Notification&#8221; is developed.<\/strong><\/p>\n<p>This application allows admin to send <strong>SMS Notification&nbsp;<\/strong>to the customer regarding user registration, new order placement, update in order. An admin will also get SMS notification, whenever product stock is low and for an Abandoned cart. This allows an admin to send the&nbsp;<strong>&#8220;Promotional Text Messages&#8221;&nbsp;<\/strong>to the customer. Therefore an admin creates a message of his choice for marketing purpose.<\/p>\n<p><em><strong><span style=\"color: #ff0000;\">Note:<\/span><\/strong><\/em> For sending SMS,&nbsp;an application requires <strong>&#8220;SMS Gateway&#8221;<\/strong> through which admin can send SMS to the customers. This application supports most popular &#8220;SMS Gateway&#8221; like <strong>Twilio, MSG91, Bulk SMS, Nexmo, Clickatell<\/strong>. An admin can send SMS through any one of the given &#8220;SMS Gateway&#8221; by simply entering its API keys in the &#8220;carrier configuration&#8221; of this application.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\"><strong><em><span style=\"color: #34228d;\">Features<\/span><\/em><\/strong><\/h3>\n<\/div>\n<\/div>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Functionality&nbsp;to send SMS Notification to the customer&nbsp;for the events like &#8220;New Order Placed&#8221;, &#8220;Update Order&#8221;, &#8220;New User Registration&#8221;.<\/li>\n<li>Send SMS Notification to an admin for events &#8220;Low Stock&#8221; and &#8220;Abandoned Cart&#8221;.<\/li>\n<li>Admin can send marketing SMS to multiple customers at a time.<\/li>\n<li>Supports various popular SMS&nbsp; Gateway.<\/li>\n<li>Easy to set up &#8220;SMS Gateway&#8221; through API keys.<\/li>\n<li>Admin can create SMS templates for different events.<\/li>\n<li>User guide to understanding the flow of the application is provided.<\/li>\n<li>Easy to configure and manage at admin end.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\"><strong><em><span style=\"color: #34228d;\">Video Tutorial<\/span><\/em><\/strong><\/h3>\n<\/div>\n<\/div>\n<div style=\"position: relative; height: 0; padding-bottom: 56.24%;\"><iframe width=\"753\" height=\"480\" src=\"https:\/\/www.youtube.com\/embed\/9oIrALiS7no\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"allowfullscreen\" loading=\"lazy\"><\/iframe><\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\"><strong><em><span style=\"color: #34228d;\">Configuration-&gt;<\/span><\/em><\/strong><\/h3>\n<\/div>\n<\/div>\n<p>After purchasing this application, go to the control panel of your BigCommerce store and click <strong>\u201cApps\u201d<\/strong>. Here you will find&nbsp;<strong>\u201cSMS Notification Application\u201d<\/strong>. Install the application and click <strong>&#8220;Launch&#8221;<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155649 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/SMS-NOTIFICATION-APP-1.jpg\" alt=\"app settings\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/SMS-NOTIFICATION-APP-1.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/SMS-NOTIFICATION-APP-1-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/SMS-NOTIFICATION-APP-1-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/SMS-NOTIFICATION-APP-1-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<p>After click &#8220;Launch&#8221; of the application, You will see <strong>&#8220;BigCommerce SMS Notification&#8221;<\/strong> under &#8220;<strong>My App&#8221;<\/strong> section of side menu bar. Now configure the settings of the application.<\/p>\n<h3><strong><em><span style=\"color: #34228d;\">App Settings<\/span><\/em><\/strong><\/h3>\n<p><em><strong><span style=\"color: #ad2e16;\">General:<\/span> <\/strong><\/em>There are various events available in the General setting. Here you can put ON those events for which you want to send and receive SMS notifications. Under edit template, you can find SMS templates for different events like &#8220;order placed&#8221;, &#8220;update order&#8221;, &#8220;new user registration&#8221; for customers and &#8220;low stock&#8221; and &#8220;abandoned cart&#8221; for an admin. An admin can edit templates for various events.<\/p>\n<p><strong><img decoding=\"async\" class=\"alignnone size-full wp-image-180366\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-general-settings.jpg\" alt=\"sms-notification-general-settings\" width=\"1295\" height=\"449\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-general-settings.jpg 1295w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-general-settings-250x87.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-general-settings-300x104.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-general-settings-768x266.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-general-settings-1200x416.jpg 1200w\" sizes=\"(max-width: 1295px) 100vw, 1295px\" loading=\"lazy\" \/><\/strong><\/p>\n<p>By clicking on the &#8220;Edit Template&#8221;, a new popup will get open. Admin can edit the SMS templates for various events as per his requirement.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-180395\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/editing-sms-template.jpg\" alt=\"editing-sms-template\" width=\"1295\" height=\"501\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/editing-sms-template.jpg 1295w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/editing-sms-template-250x97.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/editing-sms-template-300x116.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/editing-sms-template-768x297.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/editing-sms-template-1200x464.jpg 1200w\" sizes=\"(max-width: 1295px) 100vw, 1295px\" loading=\"lazy\" \/><\/p>\n<p>After clicking on &#8220;User Guide&#8221;, you can find the complete document that helps you to cover the general settings, SMS template, and carrier settings.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-180373\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Help-Doc.jpg\" alt=\"Help-Doc\" width=\"1326\" height=\"519\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Help-Doc.jpg 1326w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Help-Doc-250x98.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Help-Doc-300x117.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Help-Doc-768x301.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Help-Doc-1200x470.jpg 1200w\" sizes=\"(max-width: 1326px) 100vw, 1326px\" loading=\"lazy\" \/><\/p>\n<p>Here you need to do some settings to Footer Script of your BigCommerce store. Further, copy the code under &#8220;Footer Script&#8221; to your &#8220;User Guide&#8221; and paste it to the &#8220;Footer Script&#8221; section under &#8220;Storefront&#8221; of your BigCommerce store backend.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-180431\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/footer-script.jpg\" alt=\"footer-script\" width=\"1330\" height=\"882\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/footer-script.jpg 1330w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/footer-script-250x166.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/footer-script-300x199.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/footer-script-768x509.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/footer-script-1200x796.jpg 1200w\" sizes=\"(max-width: 1330px) 100vw, 1330px\" loading=\"lazy\" \/><\/p>\n<p><strong><em><span style=\"color: #ad2e16;\"><br \/>\nCarrier Configuration:<\/span><\/em>&nbsp;<\/strong>SMS can be sent through any one of the available &#8220;SMS Gateway&#8221;. To set up various SMS Gateway to this application, Select the gateway and enter their <strong>API Credentials <\/strong>and Save.<\/p>\n<h5><strong><span style=\"color: #1a842e;\"> 1- Twilio:<\/span><\/strong><\/h5>\n<ul>\n<li>Select Twilio Gateway.<\/li>\n<li>Enter Twilio Account SID, Twilio Auth Token.<\/li>\n<li>Enter Twilio Mobile number (Get after creating Twilio Account).<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\" alignnone=\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/twilio-configuration.jpg\" alt=\"twilio-configuration\" width=\"1292\" height=\"598\" loading=\"lazy\"><\/p>\n<h4><strong>Get Twilio API:<\/strong><\/h4>\n<p>Login to the Twilio account. Go to the Dashboard, you will find the API as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155657 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/twilio-API.jpg\" alt=\"twilio api\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/twilio-API.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/twilio-API-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/twilio-API-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/twilio-API-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<h4><strong>Get Twilio Phone number:<\/strong><\/h4>\n<p>For sending SMS, you can get the Twilio phone number. For this Go to the Dashboard and click the Phone number. This brings you to phone number dashboard, then click get started.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155658 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-7-png.jpg\" alt=\"twilio phone number\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-7-png.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-7-png-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-7-png-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-7-png-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155659 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-8-png-1.jpg\" alt=\"twilio number dashboard\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-8-png-1.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-8-png-1-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-8-png-1-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/Registration-8-png-1-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<p><strong><span style=\"color: #ff0000;\">Note: <\/span><\/strong>If you are using Twilio account in a sandbox mode, in order to send SMS to phone numbers, you just need to add those numbers to &#8220;Verified Caller IDs&#8221; in your Twilio account.<\/p>\n<h5><strong><span style=\"color: #1a842e;\">2- MSG91 Messaging:<\/span><\/strong><\/h5>\n<ul>\n<li>Select&nbsp; MSG91 Messaging Gateway.<\/li>\n<li>Enter Msg91 Auth key.<\/li>\n<li>Enter Msg91 Sender ID.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-180378\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/msg91-configuration.jpg\" alt=\"msg91-configuration\" width=\"1298\" height=\"547\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/msg91-configuration.jpg 1298w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/msg91-configuration-250x105.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/msg91-configuration-300x126.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/msg91-configuration-768x324.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/msg91-configuration-1200x506.jpg 1200w\" sizes=\"(max-width: 1298px) 100vw, 1298px\" loading=\"lazy\" \/><\/p>\n<h4><strong>Get MSG91 API:<\/strong><\/h4>\n<p>Login to the MSG91 account. Go to the Dashboard, click API,&nbsp; you will find the API as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155671 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/MSG91-api-1.jpg\" alt=\"msg91 api\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/MSG91-api-1.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/MSG91-api-1-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/MSG91-api-1-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/MSG91-api-1-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<h5><strong><span style=\"color: #1a842e;\">3- Bulk SMS Messaging:<\/span><\/strong><\/h5>\n<ul>\n<li>Enter Bulksms API Username.<\/li>\n<li>Enter Bulksms API Password.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-180382\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/bulk-sms-configuration.jpg\" alt=\"bulk-sms-configuration\" width=\"1305\" height=\"547\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/bulk-sms-configuration.jpg 1305w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/bulk-sms-configuration-250x105.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/bulk-sms-configuration-300x126.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/bulk-sms-configuration-768x322.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/bulk-sms-configuration-1200x503.jpg 1200w\" sizes=\"(max-width: 1305px) 100vw, 1305px\" loading=\"lazy\" \/><\/p>\n<p>To configure Bulk SMS notification to your application enter your Bulk SMS account and password. You are able to send notification by simply saving your credentials.<\/p>\n<h5><strong><span style=\"color: #1a842e;\">4-Nexmo Messaging:<\/span><\/strong><\/h5>\n<ul>\n<li>Enter&nbsp;Nexmo API Key.<\/li>\n<li>Enter&nbsp;Nexmo API secret.<\/li>\n<li>Nexmo sender id.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\" alignnone=\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/nexmo-configuration.jpg\" alt=\"nexmo-configuration\" width=\"1298\" height=\"597\" loading=\"lazy\"><\/p>\n<h4>Get Nexmo API:<\/h4>\n<p>Log in to the Nexmo account. Go to the Dashboard, you will find the API as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155674 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/nexmo.jpg\" alt=\"nexmo dashboard\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/nexmo.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/nexmo-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/nexmo-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/nexmo-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<h5><strong><span style=\"color: #1a842e;\">5-&nbsp;Clickatell Messaging:<\/span><\/strong><\/h5>\n<ul>\n<li>Enter Clickatell API key.<\/li>\n<li>Enter Clickatell Sender id.<\/li>\n<\/ul>\n<h4><img decoding=\"async\" class=\"alignnone size-full wp-image-180386\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-configuration.jpg\" alt=\"clickatell-configuration\" width=\"1298\" height=\"599\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-configuration.jpg 1298w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-configuration-250x115.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-configuration-300x138.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-configuration-768x354.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-configuration-1200x554.jpg 1200w\" sizes=\"(max-width: 1298px) 100vw, 1298px\" loading=\"lazy\" \/><\/h4>\n<h4><strong>Get Clickatell API:<\/strong><\/h4>\n<p>Log in to the Clickatell account. Go to the Dashboard, click SMS, follow the given steps and create test integration, you will find the API as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155678 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell.jpg\" alt=\"clickatell api\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/clickatell-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<p><strong><em><span style=\"color: #ad2e16;\">Marketing: <\/span><\/em><\/strong>For promotion purpose, an admin can write the SMS in the text box that he likes to send to the customers.<\/p>\n<p><strong><img decoding=\"async\" class=\" alignnone=\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/marketing-message.jpg\" alt=\"marketing-message\" width=\"1291\" height=\"607\" loading=\"lazy\"><\/strong><\/p>\n<p><strong><em><span style=\"color: #ad2e16;\">SMS Notification Logs: <\/span><\/em><\/strong>In this section, admin can find the logs for various events for which SMS sent to the customers. Every time when SMS sent to customer it automatically created under SMS notification logs. Here you will find the event for which SMS sent, carrier by which SMS sent and date of the SMS. It will not create logs for marketing purpose messages.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-180600\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-logs-jpg.jpg\" alt=\"sms-notification-logs\" width=\"1303\" height=\"558\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-logs-jpg.jpg 1303w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-logs-jpg-250x107.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-logs-jpg-300x128.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-logs-jpg-768x329.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/sms-notification-logs-jpg-1200x514.jpg 1200w\" sizes=\"(max-width: 1303px) 100vw, 1303px\" loading=\"lazy\" \/><\/p>\n<h4><strong><em><span style=\"color: #34228d;\">My Company-&gt;<\/span><\/em><\/strong><\/h4>\n<p><strong><span style=\"color: #ad2e16;\">Company Profile: <\/span><\/strong>Here you can find the details about the company.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155684 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-profile.jpg\" alt=\"company profile\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-profile.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-profile-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-profile-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-profile-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<p><strong><span style=\"color: #ad2e16;\">Company settings:<\/span><\/strong> In this section, you can synchronize the settings from BigCommerce store.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-155681 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-settings.jpg\" alt=\"company settings\" width=\"1200\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-settings.jpg 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-settings-250x83.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-settings-300x100.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/12\/company-settings-768x256.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\"><strong><em><span style=\"color: #34228d;\">Support-&gt;<\/span><\/em><\/strong><\/h3>\n<\/div>\n<\/div>\n<p>That\u2019s all for <strong>BigCommerce SMS Notification<\/strong>, Still, have an issue feel free to add a ticket and let us know your views to make the application better&nbsp;<a href=\"https:\/\/webkul.uvdesk.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">webkul.uvdesk.com<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Overview SMS Notification is the most effective way of customer service. Once your existing customers have received customer service texts they become more responsive to future promotional texts that add value to your business. SMS gives you a greater ability to keep customers informed in a way that is personal and helps you to engage <a href=\"https:\/\/webkul.com\/blog\/bigcommerce-sms-notification\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":200,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7224],"tags":[],"class_list":["post-149907","post","type-post","status-publish","format-standard","hentry","category-bigcommerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>BigCommerce SMS Notification - allow to send SMS notification<\/title>\n<meta name=\"description\" content=\"BigCommerce SMS Notification allows an admin to send SMS notification\u00a0to the customer regarding user registration, any update in order.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/bigcommerce-sms-notification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BigCommerce SMS Notification - 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