{"id":135442,"date":"2018-07-27T12:44:29","date_gmt":"2018-07-27T12:44:29","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=135442"},"modified":"2019-09-12T11:12:19","modified_gmt":"2019-09-12T11:12:19","slug":"odoo-pos-refund-via-voucher","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/odoo-pos-refund-via-voucher\/","title":{"rendered":"Odoo POS Refund Via Voucher"},"content":{"rendered":"<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">INTRODUCTION<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>We have introduced an module <strong>\u201cOdoo POS Refund Via Vouchers\u201d<\/strong> which allows you to create a voucher for the customer as a refund. This will not only help in customer retention but also it will maintain a mutual understanding between customer and seller.<\/p>\n<p>In today&#8217;s global environment, lots of transactions are taking place. As an example- A customer went to a store and purchases a product say &#8220;Mobile Phone&#8221;, after some time he came back and returned the product . Now, in this scenario, either seller will repay back the amount to the customer in form of cash or he can create a refund coupon for the customer so that he can use that refunded coupon\/voucher in future. Sometimes, repaying back the customer in cash can be a problematic task.<\/p>\n<p>This module is a lucrative way to handle refunds in a productive way &amp; improve customer loyalty as well.<\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Dependent Module<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>Odoo POS Refund Via Voucher is a dependent module for <strong><a title=\"Odoo POS Coupons\" href=\"https:\/\/store.webkul.com\/OpenERP-POS-Coupons.html\" target=\"_blank\" rel=\"noopener noreferrer\">Odoo POS Coupons and Vouchers<\/a><\/strong>\u00a0which is the framework module to create coupons\/vouchers in Odoo POS. The base module needs to be installed first for Odoo Refund Via Voucher to work.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<h3 class=\"panel-title\">FEATURES<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<ul class=\"list-unstyled\">\n<li>The POS user can handle refund requests in Odoo POS.<\/li>\n<li>You can generate and provide POS vouchers\/coupons for refunds in Odoo POS.<\/li>\n<li>The vouchers can be used to provide store credit to the customers in place of a cash refund.<\/li>\n<li>The POS voucher for refund can be generated for same product value or more\/less depending upon the situation.<\/li>\n<li>The customer can use the Voucher to make another purchase from the Odoo POS.<\/li>\n<li>This module is also compatible with\u00a0<a href=\"https:\/\/store.webkul.com\/Odoo-POS-Order-Return.html\" target=\"_blank\" rel=\"noopener noreferrer\">Odoo POS Order Return<\/a>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">INSTALLATION<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-body\">\n<div>\n<p><em>1.) Once you purchase the App from Webkul store, you will receive the link to download the zip file of the module.<\/em><\/p>\n<p><em>2.) Extract the file on your system after the download finishes. You will be able to see a folder named-\u00a0<strong>\u2018pos_voucher_refund\u2019<\/strong>.<\/em><\/p>\n<p><em>3.) Copy and paste this folder inside your Odoo\u00a0<strong>Add-Ons<\/strong>\u00a0path.<\/em><\/p>\n<p><em>4.) Now, open the Odoo App and click on the Settings menu. Here, click on <strong>Activate the Developer Mode<\/strong>.<\/em><\/p>\n<p><em>5.) Then, open on Apps menu and click on\u00a0<strong>\u2018Update Modules List\u2019<\/strong>.<\/em><\/p>\n<p><em>6.) In the search bar, remove all the filters and search\u00a0<strong>\u2018pos_voucher_refund\u2019<\/strong>.<\/em><\/p>\n<p><em>7.) You will be able to see the module in the search result. Click on\u00a0<strong>\u2018Install\u2019<\/strong>to install it.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3 class=\"panel-title\">WORKFLOW<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p><span style=\"text-decoration: underline;\"><strong>Configuration<\/strong><\/span><\/p>\n<p>The initial step is to configure the module. Configure the setting by following the path<strong> Website&gt;Settings&gt;Coupons<\/strong> under <strong>Order Refund<\/strong> Heading, select the option<strong> &#8221; Refund Via Voucher&#8221;.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-197592  aligncenter\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/1-6.png\" alt=\"\" width=\"371\" height=\"182\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/1-6.png 1297w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/1-6.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/1-6.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/1-6.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/1-6.png 1200w\" sizes=\"(max-width: 371px) 100vw, 371px\" loading=\"lazy\" \/><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>POS View<\/strong><\/span><\/p>\n<p>As an example- A customer has placed an order of\u00a0 $500 now he returned the goods and his amount has to be refunded. Seller has two options either to repay back the amount to the customer in cash or to create a refund voucher for him. In this scenario, we will repay the amount back to the customer via refund voucher.<\/p>\n<p>For this simply click on the<strong> &#8220;Refund Via Vouchers&#8221;<\/strong> button to create a voucher for a particular refund.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-197593 \" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/2-5.png\" alt=\"\" width=\"428\" height=\"211\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/2-5.png 1296w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/2-5.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/2-5.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/2-5.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/2-5.png 1200w\" sizes=\"(max-width: 428px) 100vw, 428px\" loading=\"lazy\" \/><\/p>\n<p>As soon as seller will click on<strong> &#8220;Refund<\/strong><strong>\u00a0via Vouchers&#8221; <\/strong>option, the amount will become zero. (Refer the screenshot below)<\/p>\n<p><img decoding=\"async\" class=\"wp-image-197595  aligncenter\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/3-3.png\" alt=\"\" width=\"431\" height=\"212\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/3-3.png 1297w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/3-3.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/3-3.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/3-3.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/3-3.png 1200w\" sizes=\"(max-width: 431px) 100vw, 431px\" loading=\"lazy\" \/><\/p>\n<p>A pop up will arise asking you the voucher amount, enter the voucher amount to create the refund coupon.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-197596  aligncenter\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/4-4.png\" alt=\"\" width=\"448\" height=\"219\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/4-4.png 1298w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/4-4.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/4-4.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/4-4.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/4-4.png 1200w\" sizes=\"(max-width: 448px) 100vw, 448px\" loading=\"lazy\" \/><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Backend View<\/strong><\/span><\/p>\n<p>To see the voucher created for the particular refund generated, follow the path<strong> Point of sale&gt;All coupons.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-197597  aligncenter\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/5-3.png\" alt=\"\" width=\"468\" height=\"208\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/5-3.png 1299w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/5-3.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/5-3.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/5-3.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/5-3.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/07\/5-3.png 604w\" sizes=\"(max-width: 468px) 100vw, 468px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Checkout Other POS Apps User Manuals<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p><a href=\"https:\/\/webkul.com\/blog\/odoo-pos-vouchers\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>POS Coupons &amp; Vouchers<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/webkul.com\/blog\/odoo-pos-gift-card\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>POS Gift Cards<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<h3 class=\"panel-title\">Need Help?<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-body\">\n<p><em><span style=\"font-weight: 400;\">Was this guide helpful? Please share your feedback in the comments below.<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">If you have any issues\/queries regarding the module please raise a ticket at<br \/>\n<\/span><a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/<\/b><\/a><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">For any doubt contact us at <\/span><a href=\"mailto:support@webkul.com\"><b>support@webkul.com<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">Thanks for reading!!<\/span><\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>INTRODUCTION We have introduced an module \u201cOdoo POS Refund Via Vouchers\u201d which allows you to create a voucher for the customer as a refund. This will not only help in customer retention but also it will maintain a mutual understanding between customer and seller. In today&#8217;s global environment, lots of transactions are taking place. As <a href=\"https:\/\/webkul.com\/blog\/odoo-pos-refund-via-voucher\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":270,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2007,2008],"tags":[9849,9850,9848,7204,7203,9847,7206,7205],"class_list":["post-135442","post","type-post","status-publish","format-standard","hentry","category-odoo","category-point-of-sale-odoo","tag-odoo-coupons","tag-odoo-pos-coupons","tag-odoo-pos-refund","tag-odoo-pos-refund-via-coupons","tag-odoo-pos-refund-via-vouchers","tag-odoo-refund","tag-refund-coupons","tag-refund-vouchers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Odoo POS Refund Via Vouchers | Odoo POS Refund Via Vouchers<\/title>\n<meta name=\"description\" content=\"We are offering a lucrative module\u201cOdoo POS Refund Via vouchers\u201d which allows 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