{"id":122539,"date":"2019-01-29T08:37:07","date_gmt":"2019-01-29T08:37:07","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=122539"},"modified":"2025-07-30T06:49:11","modified_gmt":"2025-07-30T06:49:11","slug":"shopify-multivendor-marketplace-sms-alert-new-theme","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/shopify-multivendor-marketplace-sms-alert-new-theme\/","title":{"rendered":"SMS Alert: Multivendor Marketplace for Shopify"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/webkul.com\/blog\/shopify-multivendor-marketplace-new-theme-launched\/\">Multivendor Marketplace for Shopify<\/a>\u00a0is now integrated with the<strong> SMS Gateway tools<\/strong>(SMS Alert) for sending automated messages &amp; calls. <\/p>\n\n\n\n<p>Enable the SMS Alert feature app to include this functionality in your marketplace.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#e3f7ce\"><strong>Purpose: <\/strong>Admin, as well as,\u00a0vendors will receive an SMS notification\/ IVR calls for newly placed orders. <\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#e3f7ce\">Earlier in the multivendor marketplace, notification of a new order placed by the customer was sent only via email.<\/p>\n\n\n\n<p><strong>Charges:<\/strong> This will cost an additional <strong>5 USD<\/strong> per month over &amp; above your current Multivendor Marketplace plan.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Enable SMS Alert Feature App<\/h3><\/div><div class=\"margin-bottom-50\">\n<p>Visit the &#8216;<strong>Feature app<\/strong>&#8216; section from your multivendor marketplace admin panel. Now, click on the enable button to install the app.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1286\" height=\"640\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/05\/29113657\/AwesomeScreenshot-Feature-Apps-Admin-2019-07-29-17-07-39.png\" alt=\"Multivendor Marketplace for Shopify: Clockwork Integration\" class=\"wp-image-189323\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/05\/29113657\/AwesomeScreenshot-Feature-Apps-Admin-2019-07-29-17-07-39.png 1286w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/05\/29113657\/AwesomeScreenshot-Feature-Apps-Admin-2019-07-29-17-07-39.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/05\/29113657\/AwesomeScreenshot-Feature-Apps-Admin-2019-07-29-17-07-39.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/05\/29113657\/AwesomeScreenshot-Feature-Apps-Admin-2019-07-29-17-07-39.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/05\/29113657\/AwesomeScreenshot-Feature-Apps-Admin-2019-07-29-17-07-39.png 1200w\" sizes=\"(max-width: 1286px) 100vw, 1286px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once done, you need to accept the payment. Further, you can enable the app successfully. <\/p>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Configuration: Admin Interface<\/h3><\/div><div class=\"margin-bottom-50\">\n<p>Firstly, the admin needs to set up the SMS Gateways. There are two SMS Gateways for the following feature app:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Clockwork<\/strong>: For sending automatic messages.<\/li>\n\n\n\n<li><strong>Twilio<\/strong>: For making IVR phone calls and sending text messages.<\/li>\n<\/ol>\n\n\n\n<p>For configuration, visit <strong>Multivendor Marketplace Admin Panel<\/strong> &gt; <strong>Orders<\/strong> &gt; <strong>SMS Gateway Settings<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1200x597.png\" alt=\"SMS-Gateway-Setting-Admin\" class=\"wp-image-224307\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here, you can activate both or any one of the SMS Gateways.<\/p>\n<\/div>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Configuring Clockwork SMS Gateway<\/h3>\n<\/div><\/div>\n\n\n\n<p>Firstly, click on the three dots to activate the gateway. Refer: <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1-1200x597.png\" alt=\"SMS-Gateway-Setting-Admin-1\" class=\"wp-image-224311\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-1.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once you click on the activate button, you need to enter the <strong>Clockwork API key<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-2-1200x597.png\" alt=\"SMS-Gateway-Setting-Admin-2\" class=\"wp-image-224313\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-2-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-2-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-2-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-2-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-2.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Enter the key &amp; save the details.<\/p>\n\n\n\n<p class=\"has-text-color\" style=\"color:#c80314\"><strong>How to get Clockwork API Key?<\/strong><\/p>\n\n\n\n<p>To get the API key you have to create an account on <strong><a rel=\"noreferrer noopener\" href=\"https:\/\/www.clockworksms.com\/\" target=\"_blank\">Clockwork<\/a><\/strong> and select the plan as per your requirement.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Configuring Twilio SMS Gateway<\/h3>\n<\/div><\/div>\n\n\n\n<p>You can activate the Twilio SMS Gateway by clicking on the three dots. Refer:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-3-1200x597.png\" alt=\"SMS-Gateway-Setting-Admin-3\" class=\"wp-image-224315\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-3-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-3-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-3-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-3-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-3.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once you&#8217;ll click on the activate button, you&#8217;ll be asked to enter the <strong>Twilio SID<\/strong> &amp;<strong> Auth Key<\/strong>. Enter these details and save them to proceed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-4-1200x597.png\" alt=\"SMS-Gateway-Setting-Admin-4\" class=\"wp-image-224316\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-4-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-4-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-4-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-4-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Gateway-Setting-Admin-4.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p class=\"has-text-color\" style=\"color:#c80314\"><strong>How to get Twilio SID &amp; Auth Key?<\/strong><\/p>\n\n\n\n<p>Follow these steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login to <a aria-label=\"Twilio (opens in a new tab)\" href=\"https:\/\/www.twilio.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">Twilio<\/a>. Sign-up in case you don&#8217;t have an account.<\/li>\n\n\n\n<li>Further login, on the <strong>Twilio Dashboard<\/strong>, you&#8217;ll have the Account SID &amp; Auth Key. Refer:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"551\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1200x551.png\" alt=\"Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications\" class=\"wp-image-224318\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1200x551.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-300x138.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-250x115.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-768x353.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Furthermore, after entering these Twilio keys, you&#8217;ll be able to configure Twilio for the marketplace app. <\/p>\n\n\n\n<p>Now, visit <strong>Multivendor Marketplace Admin Panel<\/strong> &gt; <strong>Configuration<\/strong> &gt; <strong>SMS Twilio Configuration<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"887\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Twilio-Configuration-Admin-1200x887.png\" alt=\"SMS-Twilio-Configuration-Admin\" class=\"wp-image-224321\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Twilio-Configuration-Admin-1200x887.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Twilio-Configuration-Admin-300x222.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Twilio-Configuration-Admin-250x185.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Twilio-Configuration-Admin-768x568.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Twilio-Configuration-Admin.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here, you need to enter the <strong>Twilio Contact Number<\/strong> (it should be in international format). <\/p>\n\n\n\n<p>Enable <strong>Twilio SMS<\/strong> to send your marketplace seller an order notification message whenever a customer places a new order for their products.<\/p>\n\n\n\n<p>Furthermore, enable the <strong>Twilio Call<\/strong> if you want your marketplace sellers to receive an order notification auto-generate voice message whenever an order is placed by the customers for their products.<\/p>\n\n\n\n<p>Moreover, enter the Twilio text to speech note which will be sent to your sellers over IVR Calls.<\/p>\n\n\n\n<p class=\"has-text-color\" style=\"color:#ca0d10\"><strong>NOTE<\/strong><\/p>\n\n\n\n<p>The above contact number should be registered with Twilio. <\/p>\n\n\n\n<p><strong>How to get a Twilio registered number?<\/strong><\/p>\n\n\n\n<p>For this, login to your <a href=\"http:\/\/twilio.com\/login\">Twilio<\/a> account. From the <strong>dashboard<\/strong>, click on the three dots (All Products &amp; Services) &gt; Further, click on <strong>Programmable Voice<\/strong>.  <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1200x597.png\" alt=\"Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1\" class=\"wp-image-224325\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On the redirected page, click on <strong>Numbers<\/strong>. Refer:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1-1200x597.png\" alt=\"Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1\" class=\"wp-image-224329\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-1-1.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here, you can add your own number to get it registered with Twilio by clicking on <strong>Manage Numbers<\/strong>. Or, you can also get a number from Twilio as well by clicking on <strong>Get a Number<\/strong> button.<\/p>\n\n\n\n<p>After setting up the SMS Gateways, now, you need to do the SMS Settings.<\/p>\n\n\n\n<p><strong><span style=\"text-decoration: underline;\">NOTE<\/span><\/strong>:- If you have the mobile number of any other countries, then, you need to add it to the Geo locations to send SMS to those countries. <\/p>\n\n\n\n<p>Thus, add GEO locations to your Twilio account accordingly.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">SMS Settings<\/h3>\n<\/div><\/div>\n\n\n\n<p>Visit <strong>Multivendor Admin Panel<\/strong> &gt; <strong>Orders<\/strong> &gt; <strong>SMS Settings<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"860\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Message-Setting-Admin-1200x860.png\" alt=\"SMS-Message-Setting-Admin\" class=\"wp-image-224336\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Message-Setting-Admin-1200x860.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Message-Setting-Admin-300x215.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Message-Setting-Admin-250x179.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Message-Setting-Admin-768x550.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/SMS-Message-Setting-Admin.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Configure the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order notification to seller:<\/strong> From here, you can change the status of the notification. If disabled, no messages will be sent to the sellers.<\/li>\n\n\n\n<li><strong>From Name:<\/strong> Enter the sender&#8217;s name. Example: Demo Store Admin<\/li>\n\n\n\n<li><strong>Content: <\/strong>Enter the content of the SMS that you want to send to your sellers with respect to the Gateway you are using.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Important Points<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\">In the case of Clockwork Gateway<\/span>: <br>Admin needs to enter the contact number registered with the SMS Gateway by visiting <strong>Configuration<\/strong> > <strong>General Configuration<\/strong>. <br>Enter the number with country code, starting without \u2018<strong>+<\/strong>\u2019 and \u2018<strong>0<\/strong>\u2019. Moreover, the number should be in international format.<br>Refer: <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Configuration-Admin-3-1200x597.png\" alt=\"Configuration-Admin-3\" class=\"wp-image-224338\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Configuration-Admin-3-1200x597.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Configuration-Admin-3-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Configuration-Admin-3-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Configuration-Admin-3-768x382.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/Configuration-Admin-3.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\">In the case of any SMS Gateway<\/span>:<br>The sellers have to enter their contact number in order to receive messages regarding new orders.<br><\/li>\n\n\n\n<li>For this, sellers need to visit their<strong> multivendor seller panel<\/strong> > <strong>Profile<\/strong> > <strong>My Account<\/strong>. Further, enter the contact number &amp; save. (Enter the number with country code, starting without &#8216;<strong>+<\/strong>&#8216; and &#8216;<strong>0<\/strong>&#8216;.) <\/li>\n\n\n\n<li>Moreover, the number should be in international format. <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/My-Account-Seller-%E2%80%A2-Multivendor-MarketPlace-1200x597.png\" alt=\"My-Account-Seller-\u2022-Multivendor-MarketPlace\" class=\"wp-image-224341\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The number of messages will depend on the plan selected by you on your SMS Gateway account.<\/li>\n\n\n\n<li>Monthly payment to your SMS Gateway providers on the basis of their plan chosen by you will be separate. That is, it will be over and above the marketplace plan + SMS Alert feature app&#8217;s monthly charges.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>If you have any issues, please drop an email at&nbsp;<span style=\"text-decoration: underline;\">support@webkul.com<\/span>. You can also create a ticket at &nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/webkul.uvdesk.com\/\" target=\"_blank\">Webkul UV Desk<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Multivendor Marketplace for Shopify\u00a0is now integrated with the SMS Gateway tools(SMS Alert) for sending automated messages &amp; calls. Enable the SMS Alert feature app to include this functionality in your marketplace. Purpose: Admin, as well as,\u00a0vendors will receive an SMS notification\/ IVR calls for newly placed orders. Earlier in the multivendor marketplace, notification of <a href=\"https:\/\/webkul.com\/blog\/shopify-multivendor-marketplace-sms-alert-new-theme\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":241,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15591,3569,4236,841],"tags":[2160,3533,6549,5372],"class_list":["post-122539","post","type-post","status-publish","format-standard","hentry","category-knowledge-base-multivendor-marketplace","category-multivendor-shopify-2","category-multivendor-marketplace","category-shopify","tag-multivendor-marketplace","tag-shopify-multivendor-marketplace","tag-shopify-multivendor-marketplace-feature-app","tag-shopify-multivendor-marketplace-new-theme"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shopify Marketplace SMS Alert | SMS Gateway 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content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-29T08:37:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-30T06:49:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2018\/05\/AwesomeScreenshot-Feature-Apps-Admin-2019-07-29-17-07-39.png\" \/>\n<meta name=\"author\" content=\"Mansi Rana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@webkul\" \/>\n<meta name=\"twitter:site\" content=\"@webkul\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mansi Rana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" 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