{"id":110512,"date":"2018-02-07T07:52:20","date_gmt":"2018-02-07T07:52:20","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=110512"},"modified":"2020-02-18T14:46:47","modified_gmt":"2020-02-18T14:46:47","slug":"mob-credit-memo-for-magento2","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/mob-credit-memo-for-magento2\/","title":{"rendered":"Odoo Bridge For Magento\u00ae 2 (MOB) Credit Memo"},"content":{"rendered":"\n<p class=\"has-background has-very-light-gray-background-color\">This guide describes the configuration and workflow for <strong>Odoo Bridge For Magento\u00ae 2 (MOB) Credit memo<\/strong>.&nbsp;<br>To know how to set up the configuration of Odoo and Magento\u00ae 2, please refer to the User Guide for <a rel=\"noreferrer noopener\" aria-label=\"Odoo Bridge For Magento 2 (opens in a new tab)\" href=\"https:\/\/webkul.com\/blog\/odoo-bridge-for-magento-v2\/\" target=\"_blank\"><strong>Odoo Bridge For Magento 2<\/strong><\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>INTRODUCTION<\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong>Just a few clicks to Render the Credit Memos!<\/strong><\/p><\/blockquote>\n\n\n\n<p>Returns and Refunds of the orders are managed through credit memos. Do you sell your products on Magento\u00ae and still in the dilemma of managing order returns and refunds? <strong>Odoo Bridge For Magento\u00ae 2 (MOB) Credit Memo<\/strong> is a perfect solution for you.<\/p>\n\n\n\n<p>Return and Refund of Orders plays a crucial role while running an e-commerce business. There can be many reasons for your customers that they ask for return or refund for any order. At such time offering easy return and refunds can create a loyal customer\u2019s base.<\/p>\n\n\n\n<p class=\"has-text-align-left\">It&#8217;s not just the order returns and refunds that can be managed by<strong> Credit Memo in<\/strong> <strong>MOB2<\/strong> but you can also offer Cashbacks (<strong>Adjustment Refunds<\/strong>) too. <\/p>\n\n\n\n<p>Moreover, if you want to migrate the credit memos from Magento\u00ae 2 to Odoo then also <strong>Odoo Bridge For Magento\u00ae 2 (MOB) Credit memo<\/strong> can help you to a great extent. Hence, the credit memos you will create on Magento\u00ae 2 will reflect as credit notes on Odoo Backend.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Features<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>Odoo Bridge For Magento\u00ae 2 (MOB) Credit memo allows you to track and manage credit balance &amp; transaction history<\/li><li>It offers Real-time synchronization from Magento to Odoo.<\/li><li>You can maintain customer return and refund under accounting in Odoo backend.<\/li><li>Credit Memo in MOB2 also facilitates you to generate partial returns and refunds.<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Installation<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>Once you purchase the App from Webkul store, you will receive the link to download the zip file of the module.<\/li><li>Extract the zip file on your system after the download finishes.<\/li><li>You can find two folders named as <strong>Magento\u00ae<\/strong> <strong>Module<\/strong> and <strong>Odoo<\/strong> <strong>Module<\/strong> in the zip file.<\/li><\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Magento End<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\"><li>Place \u201cMagento Module\u201d folder inside Magento\u00ae directory.<\/li><li>Run below-mentioned commands on the terminal from your Magento\u00ae root directory.<\/li><\/ol>\n\n\n\n<ul class=\"wp-block-list\"><li>You need to upgrade the module list by running the command: &#8220;<strong>php -f bin\/magento setup:upgrade<\/strong>&#8220;<\/li><li>Then do index management by running below command on terminal: &#8220;<strong>php bin\/magento indexer:reindex<\/strong>&#8220;<\/li><li>Then do cache management by running below command on terminal: &#8220;<strong>php bin\/magento cache:flush<\/strong>&#8220;<\/li><li>After clearing the cache. Logout and then re-login Magento.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Odoo End<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\"><li>Place the modules inside Odoo Addons which are available in \u201c<strong>Odoo Module<\/strong>\u201d folder.<\/li><li>Now, open the Odoo and click on the Settings menu. Here, click on <strong>Activate the Developer Mode<\/strong>. One can also activate the developer mode by typing \u2018debug\u2019 after \u2018<strong>web?<\/strong>\u2019 in the URL.<\/li><li>Then, open on Apps menu and click on \u2018<strong>Update Apps List<\/strong>\u2019.<\/li><li>In the search bar, remove all the filters and search \u2018<strong>odoo_magento_order_refund<\/strong>\u2019.<\/li><li>You will be able to see the module in the search result. Click on <strong>\u2018Install\u2019<\/strong> to install it.<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CONFIGURATION<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>Firstly, login to the Magento Database then click on the <strong>Stores<\/strong> tab.<\/li><li>Now, click on the \u201c<strong>Configuration<\/strong>\u201d, then select&nbsp; Catalog to go to the Inventory.<\/li><li>Here, admin can select inventory to allow the setting to automatically return the credit memo items on stock.<figure><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin.jpg\"><img decoding=\"async\" width=\"150\" height=\"73\" class=\"wp-image-197620\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin.jpg\" alt=\"Configuration to automatically return the credit memo items on stock.\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin.jpg 1215w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin.jpg 1200w\" sizes=\"(max-width: 150px) 100vw, 150px\" loading=\"lazy\" \/><\/a><\/figure><\/li><li>For the refund configuration, click on the Odoo Configuration then select refund configuration.<\/li><li>Here, admin can allow the settings for automatic invoice refund and automatic delivery return in Odoo.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin-1.jpg\"><img decoding=\"async\" width=\"150\" height=\"73\" class=\"wp-image-197638\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin-1.jpg\" alt=\"Configuration for automatic invoice refund and automatic delivery return in Odoo\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin-1.jpg 1215w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin-1.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin-1.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin-1.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/Configuration-_-Settings-_-Stores-_-Magento-Admin-1.jpg 1200w\" sizes=\"(max-width: 150px) 100vw, 150px\" loading=\"lazy\" \/><\/a><\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>WORKFLOW<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>In the Magento end, go to the sales order and select the invoiced order.<\/li><li>Now, click on the \u201c<strong>Credit Memo<\/strong>\u201d to generate an order refund.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/000000004-_-Orders-_-Operations-_-Sales-_-Magento-Admin.jpg\"><img decoding=\"async\" class=\"wp-image-197644\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/000000004-_-Orders-_-Operations-_-Sales-_-Magento-Admin.jpg\" alt=\"Click to create Credit Memo in MOB2\" loading=\"lazy\"><\/a><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/New-Memo-_-Credit-Memos-_-Operations-_-Sales-_-Magento-Admin-1.jpg\"><img decoding=\"async\" class=\"wp-image-197647\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/New-Memo-_-Credit-Memos-_-Operations-_-Sales-_-Magento-Admin-1.jpg\" alt=\"Creating Credit Memo in MOB2\" loading=\"lazy\"><\/a><\/li><li>You will receive a notification after the success of the order refund.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/000000004-_-Orders-_-Operations-_-Sales-_-Magento-Admin-1.jpg\"><img decoding=\"async\" class=\"wp-image-197667\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/000000004-_-Orders-_-Operations-_-Sales-_-Magento-Admin-1.jpg\" alt=\"notification of successfully created credit memo in MOB2\" loading=\"lazy\"><\/a><\/li><li>Login to the Odoo Backend, select the sales order for which you have created order refund.<\/li><li>Here, you can see the message for successful delivery return<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo.jpg\"><img decoding=\"async\" width=\"150\" height=\"73\" class=\"wp-image-197696\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo.jpg\" alt=\"Message of successful Order refund\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo.jpg 1215w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo.jpg 1200w\" sizes=\"(max-width: 150px) 100vw, 150px\" loading=\"lazy\" \/><\/a><\/li><li>Click on the Other Information tab, here you can see the enabled Refunded checkbox.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo-1-1.jpg\"><img decoding=\"async\" width=\"150\" height=\"73\" class=\"wp-image-197704\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo-1-1.jpg\" alt=\"order refunded via credit memo in MOB2\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo-1-1.jpg 1215w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo-1-1.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo-1-1.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo-1-1.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/SO001-Odoo-1-1.jpg 1200w\" sizes=\"(max-width: 150px) 100vw, 150px\" loading=\"lazy\" \/><\/a><\/li><li>Now, go to the Invoicing then click on the Payments which is available under Vendors Tab.<\/li><li>Here, you can see the payment refund.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/CUST-OUT_2019_0001-Odoo.jpg\"><img decoding=\"async\" width=\"150\" height=\"73\" class=\"wp-image-197708\" style=\"width: 150px;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/CUST-OUT_2019_0001-Odoo.jpg\" alt=\"Payment refunded\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/CUST-OUT_2019_0001-Odoo.jpg 1215w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/CUST-OUT_2019_0001-Odoo.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/CUST-OUT_2019_0001-Odoo.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/CUST-OUT_2019_0001-Odoo.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/02\/CUST-OUT_2019_0001-Odoo.jpg 1200w\" sizes=\"(max-width: 150px) 100vw, 150px\" loading=\"lazy\" \/><\/a><\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>NEED HELP?<\/strong><\/h3>\n\n\n\n<p>Did you find the guide helpful? Please feel free to share your feedback in the comments below.<\/p>\n\n\n\n<p>If you have any issues\/queries regarding the module please raise a ticket at<\/p>\n\n\n\n<p><a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\">https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/<\/a><\/p>\n\n\n\n<p>For any doubt contact us at support@webkul.com.<\/p>\n\n\n\n<p>Thanks for paying attention!!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide describes the configuration and workflow for Odoo Bridge For Magento\u00ae 2 (MOB) Credit memo.&nbsp;To know how to set up the configuration of Odoo and Magento\u00ae 2, please refer to the User Guide for Odoo Bridge For Magento 2. INTRODUCTION Just a few clicks to Render the Credit Memos! Returns and Refunds of the <a href=\"https:\/\/webkul.com\/blog\/mob-credit-memo-for-magento2\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[302,2007,2833],"tags":[6140,6142,1281,2143,9859,1267,6141],"class_list":["post-110512","post","type-post","status-publish","format-standard","hentry","category-magento2","category-odoo","category-odoo-bridge","tag-credit-memo-for-magento2","tag-credit-note","tag-mob","tag-mob-credit-memo","tag-mob2-credit-memo","tag-odoo","tag-order-refund-for-magento2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Odoo Bridge For Magento\u00ae 2 (MOB) Credit Memo | Credit Memo in MOB2<\/title>\n<meta name=\"description\" content=\"Now, you can also Manage Credit Memo in MOB2 with few clicks only. It helps you to manage Order Returns as well as returns.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/mob-credit-memo-for-magento2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Odoo Bridge For Magento\u00ae 2 (MOB) Credit Memo | Credit Memo in MOB2\" \/>\n<meta property=\"og:description\" content=\"Now, you can also Manage Credit Memo in MOB2 with few clicks only. 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