{"id":108982,"date":"2018-01-29T16:02:50","date_gmt":"2018-01-29T16:02:50","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=108982"},"modified":"2026-06-18T11:03:33","modified_gmt":"2026-06-18T11:03:33","slug":"cs-cart-frequently-asked-questions-faq","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-frequently-asked-questions-faq\/","title":{"rendered":"User Guide For CS-Cart Frequently Asked Questions (FAQ)"},"content":{"rendered":"<p class=\"isSelectedEnd\"><a href=\"https:\/\/store.webkul.com\/CS-Cart-Frequently-Asked-Questions-FAQ.html\" target=\"_blank\" rel=\"noopener\"><strong>CS-Cart Frequently Asked Questions (FAQ)<\/strong><\/a> add-on allows store owners to create and manage FAQs across their storefront.<\/p>\n<p class=\"isSelectedEnd\">Admins can add FAQs for common customer queries and enable customers to ask questions and post answers.<\/p>\n<p>The FAQ section can be displayed on the <strong>product page<\/strong>, <strong>category page<\/strong>, and a <strong>general FAQ page<\/strong>.<\/p>\n<p>This helps customers find information quickly, reduces support inquiries, and improves the overall shopping experience.<\/p>\n<p>Check a brief overview of the plugin &#8211;<\/p>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"Fg3TB53b3BM\">\n<div class=\"components-placeholder__instructions\">Fg3TB53b3BM<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-mail-forward\"><\/i>Key Features and Benefits<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Well integrated with both CS-Cart and CS-Cart Multi-vendor.<\/li>\n<li>Admin can choose Max number of FAQ&#8217;s to be shown at frontend in one go. Further, the list of\u00a0questions can be expanded and collapsed.<\/li>\n<li>Option to allow guest users to post questions and answers at admin end.<\/li>\n<li>Admin can select user-groups who can post questions and answers.<\/li>\n<li>Functionality to approve\/delete\/save\/edit answers and questions in the admin panel.<\/li>\n<li>The ability for the administrator to get e-mail notifications about new questions and answers submitted by customers.<\/li>\n<li>Supports multiple languages.<\/li>\n<li>Available to use on different pages via block manager.<\/li>\n<li>The customer\/Visitor can add an unlimited number of questions.<\/li>\n<li>Doesn&#8217;t affect CS-Cart core files<\/li>\n<li>Easy to configure and manage at admin end.<\/li>\n<li>Improves your Google search rankings by including the keywords in your questions and answers.<\/li>\n<li>Improves sales conversion and helps prospects to reach a decision.<\/li>\n<li>Extends support to clients; Helpful for new users of your product or service.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">Flow Of Installation And Configuration:<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"panel panel-primary\">\n<div class=\"panel-body\">\n<div class=\"alert alert-warning\">\n<p>When you download the\u00a0<strong>\u201cCS-Cart Frequently Asked Questions (FAQ)\u201d<\/strong>, you\u2019ll get one zip file and the install.txt file. Read it carefully and follow it. After that, install the zip file.<\/p>\n<p>Navigate to\u00a0<strong>Add-ons &gt;<\/strong>\u00a0<strong>Downloaded add-ons<\/strong>\u00a0and click on the settings icon, from here you can manually install the zip file as shown below:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544291 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation.webp\" alt=\"manualinstallation\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/manualinstallation-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Click on\u00a0<strong>\u201cLocal\u201d<\/strong>\u00a0to browse the zip file and then click on\u00a0<strong>\u201cUpload &amp; Install\u201d<\/strong>\u00a0as shown below in the snapshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544292 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles.webp\" alt=\"uploadfiles\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/uploadfiles-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">Activate Add-on<\/h3>\n<\/div>\n<p>Once you install and activate the <strong>CS-Cart Frequently Asked Questions (FAQ)\u00a0add-on<\/strong>, you can begin configuring its settings.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544293 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon.webp\" alt=\"activateaddon\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/activateaddon-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<h3 class=\"panel-title\"><i class=\"fa fa-user\"><\/i>Add-on Configuration<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>After add-on installation, we need to configure the settings.<\/p>\n<p>In the FAQs settings,<\/p>\n<ul>\n<li>You get an option to set who (Guest\/Registered User) can post questions and answers in the FAQs section.<\/li>\n<li>There is an option to enable email notification for the store admin ie; whenever any query or answers is posted, the admin will be notified via email.<\/li>\n<li>The last option is to set the number of questions to be displayed at frontend by default.<\/li>\n<\/ul>\n<p>Just make the settings and save.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544297 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting.webp\" alt=\"addonsetting\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addonsetting-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-user\"><\/i>Backend View<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>After the CS-Cart Frequently Asked Questions add-on installation and proper configuration, Navigate to <strong>Website <\/strong>tab at the backend.<\/p>\n<p>There will be a tab viz; <strong>FAQ<\/strong> where you can add general questions and answers related to your store, category, or products.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544299 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq.webp\" alt=\"faq\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faq-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>On navigating to the FAQ section,<\/p>\n<ul>\n<li>You get the separate <strong>tabs<\/strong> for adding and managing frequently asked questions and answers for Products, Categories or any General concerns.<\/li>\n<li>On each <strong>tab<\/strong>, there is an option to <strong>Add<\/strong>,\u00a0<strong>Import<\/strong>, <strong>Export,<\/strong>\u00a0<strong>Delete<\/strong>\u00a0or <strong>Approve the posted questions and answers.\u00a0<\/strong><\/li>\n<\/ul>\n<p>Please refer to the following image.<\/p>\n<h3><strong>Product FAQs Tab view :<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544301 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1.webp\" alt=\"productfaqtab\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productfaqtab-1-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<h3><strong>Add Product FAQ Via Backend :<\/strong><\/h3>\n<p>If you click on Add question, you will get a pop-up form which includes the following fields.<\/p>\n<ul>\n<li>Name and email Id of the person posting a question.<\/li>\n<li>Product for which the FAQ is being added.<\/li>\n<li>Option to enable FAQ for the chosen product. (If enabled then only this will be visible at frontend)<\/li>\n<li>Text field to enter the question.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544303 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq.webp\" alt=\"addproductfaq\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addproductfaq-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<h3><strong>Category FAQs Tab view :<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544305 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab.webp\" alt=\"categoryfaqtab\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categoryfaqtab-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<h3><strong>Add Category FAQ Via Backend :\u00a0<\/strong><\/h3>\n<p>You can add FAQ for the desired category in a similar way as done for a product. Refer to the below snapshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544306 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory.webp\" alt=\"addcategory\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addcategory-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<h3><strong>General FAQs Tab view :<\/strong><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544308 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab.webp\" alt=\"generaltab\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/generaltab-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<h3><strong>Add General FAQ Via Backend:\u00a0<\/strong><\/h3>\n<p>Just enter the name, email, and query for the general FAQ.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544309 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq.webp\" alt=\"addgeneralfaq\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/addgeneralfaq-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<h3><strong>Add Answers Via Backend:\u00a0<\/strong><\/h3>\n<p>Simply add the name of the user posting the answer and the answer content.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544311 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer.webp\" alt=\"adminanswer\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminanswer-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>This is how you can add FAQs to the backend. You can also enable and disable FAQs from the Add-on tab present under the Products as well as Category detail page at the backend as shown below.<\/p>\n<p><strong>Product Page<\/strong>&#8211;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544312 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting.webp\" alt=\"productsetting\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/productsetting-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p><strong>Category Page<\/strong>&#8211;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544315 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting.webp\" alt=\"categorysetting\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/categorysetting-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Now, in order to display these questions and answers at frontend, You need to add the FAQ block on the desired page.<\/p>\n<p>Go to <strong>Website \u2192 Themes<\/strong> and click on <strong>Layouts<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544317 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout.webp\" alt=\"layout\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/layout-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Go to the desired page and click to add the\u00a0block for the <strong>FAQ&#8217;s<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544321 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock.webp\" alt=\"faqblock\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/faqblock-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Enter the name of the block and choose the template for the block. There are two templates provided separately for Products\/categories and General Pages.<\/p>\n<p>Choose accordingly &amp; create.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544326 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting.webp\" alt=\"blocksetting\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/blocksetting-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>After adding the block edit it to select the desired wrapper &amp; save.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544328 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings.webp\" alt=\"wrappersettings\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/wrappersettings-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>After setting proper layout this FAQ section will be available on the frontend.<\/p>\n<p>CS-Cart FAQ add-on provides an option to import and export FAQ questions and answers.<\/p>\n<p>To import FAQs, navigate to <strong>Users \u2192 Administrators \u2192 Import Data \u2192 FAQs<\/strong>, as shown below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544338 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport.webp\" alt=\"adminimportexport\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/adminimportexport-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Here you can import questions and answers separately. Please refer to the following snapshots for the same.<\/p>\n<p><strong>Import Questions:<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544339 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions.webp\" alt=\"importquestions\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importquestions-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p><strong>Import Answers<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544342 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers.webp\" alt=\"importanswers\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/importanswers-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>To Export, navigate to <strong>Users \u2192 Administrators \u2192 Export Data \u2192 FAQs<\/strong>, as shown below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544343 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata.webp\" alt=\"exportdata\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportdata-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p><strong>Export Questions<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544344 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions.webp\" alt=\"exportquestions\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportquestions-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p><strong>Export\u00a0the Answers<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544345 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers.webp\" alt=\"exportanswers\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/exportanswers-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>This is how you can import and export the questions and answers.<\/p>\n<p>Admin can also assign privilege to the user groups to view and manage the FAQs as shown below.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/privilege.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-110160\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/03\/assign-priviledges.jpg\" alt=\"privilege\" width=\"1366\" height=\"637\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-desktop\"><\/i>Front-end View<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>The FAQ section at frontend will look like as shown below<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544347 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq.webp\" alt=\"frontendfaq\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/frontendfaq-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><br \/>\nYou can get an\u00a0expanded view of the list by clicking <strong>Read More Questions<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544348 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview.webp\" alt=\"expandedview\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/expandedview-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>There is an option for the user to post the question and answer via frontend as per the addon configuration at admin panel.<\/p>\n<p><strong>Post Question View:<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544349 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview.webp\" alt=\"postquestionsview\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postquestionsview-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p><strong>Post Answers View:<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-544350 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer.webp\" alt=\"postanswer\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2018\/01\/postanswer-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>The posted questions and answers will be visible on the frontend only after the admin approval.<\/p>\n<p>This is how you can get the feature of adding a Customer Questions and Answers section as well as the FAQ section just by installing this simple and effective add-on.<\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-desktop\"><\/i>Support<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<p>If you have any questions, suggestions, or customization requests, feel free to contact us at\u00a0<a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@webkul.com<\/a>\u00a0or submit a ticket at\u00a0<a class=\"wk-external-link\" href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener external nofollow\" data-wpel-link=\"external\">webkul.uvdesk.com.<\/a><\/p>\n<p>Explore our premium-quality\u00a0<a href=\"https:\/\/store.webkul.com\/CS-Cart.html\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">CS Cart Extensions<\/a>\u00a0to enhance your store functionality.<\/p>\n<p>You can also explore our\u00a0<a href=\"https:\/\/webkul.com\/cs-cart-development\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">CS-Cart Development Services<\/a>\u00a0and\u00a0<a class=\"wk-external-link\" href=\"https:\/\/marketplace.cs-cart.com\/\" target=\"_blank\" rel=\"noreferrer noopener external nofollow\" data-wpel-link=\"external\">Quality\u00a0CS-Cart add-ons<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CS-Cart Frequently Asked Questions (FAQ) add-on allows store owners to create and manage FAQs across their storefront. Admins can add FAQs for common customer queries and enable customers to ask questions and post answers. The FAQ section can be displayed on the product page, category page, and a general FAQ page. This helps customers find <a href=\"https:\/\/webkul.com\/blog\/cs-cart-frequently-asked-questions-faq\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1496,6113],"tags":[6114,197,2035],"class_list":["post-108982","post","type-post","status-publish","format-standard","hentry","category-cs-cart","category-faq-cs-cart","tag-cs-cart-frequently-asked-questions-faq","tag-faq","tag-frequently-asked-questions-faq-on-websites-product"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CS-Cart Frequently Asked Questions Add-on | FAQ Extension<\/title>\n<meta name=\"description\" content=\"CS-Cart Frequently Asked Questions allows you to add\u00a0FAQ&#039;s or Customer Questions and Answers section\u00a0on the\u00a0product page, category page and the 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