{"id":530354,"date":"2026-03-12T12:12:09","date_gmt":"2026-03-12T12:12:09","guid":{"rendered":"https:\/\/webkul.com\/blog\/?post_type=case_studies&#038;p=530354"},"modified":"2026-03-12T12:34:45","modified_gmt":"2026-03-12T12:34:45","slug":"africana-food-new-zealand-woocommerce-pos","status":"publish","type":"case_studies","link":"https:\/\/webkul.com\/blog\/case-studies\/africana-food-new-zealand-woocommerce-pos\/","title":{"rendered":"AFRICANA FOOD: New Zealand-Based Grocery Store Uses WooCommerce POS"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Project Snapshot<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>URL: <a href=\"https:\/\/africanafood.co.nz\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">AfricanaFood.co.nz<\/a><\/strong><\/li>\n\n\n\n<li><strong>Country:<\/strong>&nbsp;New Zealand<\/li>\n\n\n\n<li><strong>Industry Vertical:<\/strong>&nbsp;Food<\/li>\n\n\n\n<li><strong>Business Insights:<\/strong>&nbsp;AFRICANA FOOD, a New Zealand\u2013based African grocery retailer, attracts 3,500+ monthly online visits through its online store.<\/li>\n\n\n\n<li><strong>Solution Provided:&nbsp;<\/strong>We helped AFRICANA FOOD implement a POS with <a href=\"https:\/\/store.webkul.com\/woocommerce-pos-customer-screen.html\" target=\"_blank\" rel=\"noreferrer noopener\">POS Customer Screen for WooCommerce<\/a> to streamline in-store sales &amp; order review.<\/li>\n\n\n\n<li><strong>Platform:<\/strong>&nbsp;WooCommerce<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Merchant Story: AFRICANA FOOD<\/strong><\/h3>\n\n\n\n<p>AFRICANA FOOD is a New Zealand-based African grocery store that serves customers through both its physical store and online shop.<\/p>\n\n\n\n<p>The company brings a wide range of authentic African food products sourced from trusted suppliers across Africa.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1530\" height=\"801\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-homepage.webp\" alt=\"africana-food-case-study-homepage\" class=\"wp-image-530382\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-homepage.webp 1530w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-homepage-300x157.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-homepage-1200x628.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-homepage-250x131.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-homepage-768x402.webp 768w\" sizes=\"(max-width: 1530px) 100vw, 1530px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>Its selection includes staple foods, spices, flours, sauces, oils, snacks, and beverages commonly used in traditional African cooking.<\/p>\n\n\n\n<p>AFRICANA FOOD focuses on making African ingredients easy to access while offering good quality products at fair prices.<\/p>\n\n\n\n<p>The company decided to implement a POS system with customer screen in its WooCommerce store to simplify retail sales &amp; let customers review their orders.<\/p>\n\n\n\n<p>To address this need, the company partnered with Webkul, a trusted <a href=\"https:\/\/webkul.com\/woocommerce-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">WooCommerce Development Agency<\/a> to implement the POS solution.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AFRICANA FOOD\u2019s Challenge: Lack of Centralized POS and Order Visibility at Checkout<\/h3>\n\n\n\n<p>Managing in-store operations at AFRICANA FOOD was becoming challenging, with retail sales handled without a centralized POS system.<\/p>\n\n\n\n<p>Without a unified system, checkout processes were slower, and staff had to manage orders and updates manually during billing.<\/p>\n\n\n\n<p>In addition, customers could not easily review their orders during checkout, which sometimes led to confusion about cart items and totals.<\/p>\n\n\n\n<p>AFRICANA FOOD partnered with Webkul to implement a POS system that simplified sales and enabled order review at checkout.<\/p>\n\n\n\n<p>This case study highlights how the company improved store operations and enhanced the checkout experience using Webkul\u2019s&nbsp;<a href=\"https:\/\/webkul.com\/ecommerce-website-development-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">E-commerce Solutions<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Webkul Optimized AFRICANA FOOD\u2019s Retail Sales<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Simplified Outlet Sales Workflow<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/store.webkul.com\/woocommerce-point-of-sale.html\" target=\"_blank\" rel=\"noreferrer noopener\">WooCommerce Point of Sale<\/a> plugin unified AFRICANA FOOD\u2019s online and in-store sales, providing a single system to manage all transactions efficiently.<\/p>\n\n\n\n<p>With real-time inventory updates and faster checkouts, daily store operations became smoother and more organized.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1371\" height=\"732\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution1.webp\" alt=\"africana-food-case-study-solution1\" class=\"wp-image-530415\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution1.webp 1371w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution1-300x160.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution1-1200x641.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution1-250x133.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution1-768x410.webp 768w\" sizes=\"(max-width: 1371px) 100vw, 1371px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>The staff were able to process orders more efficiently, reducing delays and manual work during billing.<\/p>\n\n\n\n<p>This resulted in quicker billing at the counter, ensuring customers enjoyed a smooth and hassle-free shopping experience.<\/p>\n\n\n\n<p>Enhance your retail operations with <a href=\"https:\/\/webkul.com\/point-of-sale\/\" target=\"_blank\" rel=\"noreferrer noopener\">POS Development<\/a> by Webkul, built to enhance workflows and support long-term business growth.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Live POS Customer Order Display<\/h3>\n\n\n\n<p>WooCommerce POS Customer Screen added a customer-facing display to AFRICANA FOOD\u2019s POS system, making checkout clearer and transparent.<\/p>\n\n\n\n<p>Customers could review their cart items, order totals, and discounts in real time before the order was finalized.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution2.webp\" alt=\"africana-food-case-study-solution2\" class=\"wp-image-530428\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution2.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution2-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution2-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/03\/africana-food-case-study-solution2-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>The admin could configure a separate customer screen for each POS outlet and display store information, headings, or images.<\/p>\n\n\n\n<p>The POS screen and customer screen stayed synchronized without any external device, ensuring a smooth and accurate checkout experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Results of Implementing WooCommerce POS and Customer Screen at AFRICANA FOOD<\/h3>\n\n\n\n<p>With Webkul\u2019s WooCommerce POS and Customer Screen, AFRICANA FOOD provided its team with a unified system to manage in-store and online sales.<\/p>\n\n\n\n<p>Real-time inventory updates and faster billing made daily operations easier while letting customers review orders during checkout.<\/p>\n\n\n\n<p>The POS system ensured accurate orders, reduced errors, and made checkout smoother for staff and customers.<\/p>\n\n\n\n<p>This setup streamlined sales, improved stock management, and made the shopping experience better.<\/p>\n\n\n\n<p>Explore Webkul\u2019s <a href=\"https:\/\/store.webkul.com\/woocommerce-plugins.html\" target=\"_blank\" rel=\"noreferrer noopener\">WooCommerce Extensions<\/a>&nbsp;to make store operations easier, boost efficiency, &amp; support business growth.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Real-time order review for customer satisfaction<\/li>\n\n\n\n<li>Quick, hassle-free in-store payments via POS<\/li>\n\n\n\n<li>Reduced staff workload and manual updates<\/li>\n\n\n\n<li>Accurate inventory and order management<\/li>\n\n\n\n<li>Faster, smoother checkout experience<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Project Snapshot Merchant Story: AFRICANA FOOD AFRICANA FOOD is a New Zealand-based African grocery store that serves customers through both its physical store and online shop. The company brings a wide range of authentic African food products sourced from trusted suppliers across Africa. Its selection includes staple foods, spices, flours, sauces, oils, snacks, and beverages <a href=\"https:\/\/webkul.com\/blog\/case-studies\/africana-food-new-zealand-woocommerce-pos\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":490,"featured_media":530360,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-530354","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry","platforms-woocommerce","industries-food"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AFRICANA FOOD | New Zealand Store Uses WooCommerce POS<\/title>\n<meta name=\"description\" content=\"AFRICANA FOOD, a New Zealand African grocery store, upgrades in-store sales with Webkul\u2019s WooCommerce POS and Customer Screen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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