{"id":487945,"date":"2025-04-07T12:22:44","date_gmt":"2025-04-07T12:22:44","guid":{"rendered":"https:\/\/webkul.com\/blog\/?post_type=case_studies&p=487945"},"modified":"2025-11-21T10:23:02","modified_gmt":"2025-11-21T10:23:02","slug":"yakult-multiple-shopify-store-integration","status":"publish","type":"case_studies","link":"https:\/\/webkul.com\/blog\/case-studies\/yakult-multiple-shopify-store-integration\/","title":{"rendered":"Yakult Multiple Shopify Store Integration with Salesforce"},"content":{"rendered":"\n

Yakult<\/a>, a Japanese brand renowned for its iconic probiotic beverage. But, beyond its flagship product, Yakult has diversified its portfolio to include cosmetics, Pharma, and pet wellness products. The company reaches its customers through multiple e-commerce storefronts on Shopify. With a growing presence, Yakult faced an operational challenge. It was facing problems in integrating its valuable customer data into its Salesforce CRM. This was creating difficulty in gaining a unified view of their customers.<\/p>\n\n\n\n

Yakult Multiple Shopify Store Integration Challenge with Salesforce<\/h2>\n\n\n\n

Yakult’s commitment to diverse product lines led to the use of multiple Shopify stores. This enables them to cater to different product categories or regions. On one hand, this approach offered flexibility, but on the other, it created hurdles for data management. Here are some of the challenges faced by them in the first place.<\/p>\n\n\n\n

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  1. The use of multiple independent storefronts makes it difficult to store information.<\/li>\n\n\n\n
  2. The company requires a different configuration setup for each store. New custom fields needed to be added, the existing field mapping corrected, and Shopify meta field data mapped to Salesforce.<\/li>\n\n\n\n
  3. Huge manual data handling was becoming inefficient and prone to errors. This makes the records outdated, impacting sales, service, and marketing.<\/li>\n<\/ol>\n\n\n\n

    Yakult’s Goals: Achieving Seamless Integration and Real-Time Insights<\/h2>\n\n\n\n

    Yakult analyzes these challenges and has created clear goals to overcome these challenges.<\/p>\n\n\n\n