{"id":465713,"date":"2024-09-30T11:08:24","date_gmt":"2024-09-30T11:08:24","guid":{"rendered":"https:\/\/webkul.com\/blog\/?post_type=case_studies&p=465713"},"modified":"2025-08-11T13:09:02","modified_gmt":"2025-08-11T13:09:02","slug":"bigcart-saudi-ecommerce-firm-opencart-wallet-system-webkul","status":"publish","type":"case_studies","link":"https:\/\/webkul.com\/blog\/case-studies\/bigcart-saudi-ecommerce-firm-opencart-wallet-system-webkul\/","title":{"rendered":"BigCart: Saudi Ecommerce Firm Simplifies Payments with Wallet System"},"content":{"rendered":"\n

BigCart<\/a> is a Saudi e-commerce company established in 2020, dedicated to offering a diverse selection of high-quality, 100% authentic products.<\/p>\n\n\n\n

They ensure customer satisfaction with easy returns, certified products, warranties, and a seamless experience on their website and app.<\/p>\n\n\n\n

\"homepage\"<\/figure>\n\n\n\n

Big Cart aims to be a trusted source for local and international products, blending local insights with global sourcing for its growing community.<\/p>\n\n\n\n

Their mission is to offer the best online shopping in Saudi Arabia, prioritizing honesty, fairness, and a customer-first approach.<\/p>\n\n\n\n

BigCart decided to enhance its OpenCart store by adding a digital wallet, simplifying payments, transfers, and refunds for customers.<\/p>\n\n\n\n

This leads them to choose Webkul<\/a>, a reputable provider of OpenCart Development Services<\/a>.<\/p>\n\n\n\n

What Challenges Did BigCart Face?<\/h2>\n\n\n\n

BigCart dealt with complicated payment issues that frustrated customers, leading to more abandoned carts.<\/p>\n\n\n\n

Re-entering credit card details repeatedly increased the chances of security breaches and exposed customers to higher risks of fraud.<\/p>\n\n\n\n

The lack of split payment<\/a> options limited customer choices, diminishing their shopping experience.<\/p>\n\n\n\n

BigCart\u2019s lack of a digital wallet reduced customer satisfaction, weakened retention, and impacted their overall sales.<\/p>\n\n\n\n

To address this, BigCart reached out to Webkul through UVdesk to discuss their business needs.<\/p>\n\n\n\n

This case study will examine how BigCart leveraged Webkul’s extensive e-commerce solutions to overcome their challenges.<\/p>\n\n\n\n

Solution<\/h2>\n\n\n\n

Opencart Wallet System<\/h3>\n\n\n\n

OpenCart Wallet System<\/a> extension adds a digital wallet to OpenCart, allowing customers to store funds for online payments, transfers, and refunds.<\/p>\n\n\n\n

Customers can add money to their wallet system and use the wallet amount either partially or fully at checkout to pay for their purchases.<\/p>\n\n\n\n

Also, they can view the credit and debit history for transactions affecting their wallet system.<\/p>\n\n\n\n

\"wallet<\/figure>\n\n\n\n

The image below shows a customer using the wallet system to pay at checkout in the BigCart OpenCart store.<\/p>\n\n\n

\n
\"wallet-2\"<\/figure>\n<\/div>\n\n\n

This one-click payment option, with no need for extra details, increases sales revenue for BigCart.<\/p>\n\n\n\n

Customers enjoy flexible payments, split payments, and instant refunds with the OpenCart wallet.<\/p>\n\n\n\n

Ending Notes<\/h2>\n\n\n\n

By leveraging Webkul\u2019s OpenCart Wallet System extension, BigCart can now offer a digital wallet solution for payments, transfers, and refunds to its customers.<\/p>\n\n\n\n

This effective payment management solution has enabled BigCart to increase sales revenue by improving customer retention.<\/p>\n\n\n\n

With the help of these OpenCart extensions<\/a>, BigCart has established itself as a leading eCommerce firm in Saudi Arabia.<\/p>\n","protected":false},"excerpt":{"rendered":"

BigCart is a Saudi e-commerce company established in 2020, dedicated to offering a diverse selection of high-quality, 100% authentic products. They ensure customer satisfaction with easy returns, certified products, warranties, and a seamless experience on their website and app. Big Cart aims to be a trusted source for local and international products, blending local insights […]<\/a><\/p>\n","protected":false},"author":490,"featured_media":484744,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-465713","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry","platforms-opencart","industries-ecommerce"],"yoast_head":"\nBigCart Case Study | Saudi Ecommerce Firm Adopts Wallet System<\/title>\n<meta name=\"description\" content=\"BigCart, a Saudi e-commerce platform, enhances its payment solution using webkul's OpenCart Wallet System extension\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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