{"id":357433,"date":"2022-12-01T09:36:00","date_gmt":"2022-12-01T09:36:00","guid":{"rendered":"https:\/\/webkul.com\/blog\/?post_type=case_studies&p=357433"},"modified":"2022-12-01T09:54:36","modified_gmt":"2022-12-01T09:54:36","slug":"bike-ocasion","status":"publish","type":"case_studies","link":"https:\/\/webkul.com\/blog\/case-studies\/bike-ocasion\/","title":{"rendered":"How Webkul’s helps Bike Ocasi\u00f3n in providing the best after-sales services"},"content":{"rendered":"\n

Bike Ocasi\u00f3n is a specialist in buying and selling reconditioned second-hand mountain, road, gravel and electric bicycles. It offers appraisal in less than 24 hours through its network of associates and reconditions the bicycles purchased in its own workshop with professional mechanics. It has its own stock of more than 1,000 reconditioned second-hand bicycles from the best brands: Orbea, Specialized, KTM, Giant, Cannondale, Scott, Trek, BH, Bianchi, and more.<\/p>\n\n\n\n

All bikesde Bike Ocasi\u00f3n are certified and reviewed before sale, and offers both store collection and home delivery services throughout Spain. About a third of the bicycles sold by Bike Ocasi\u00f3n are financed, which is why it offers payment and financing facilities with the main platforms: Cetelem, Cofid\u00eds, Paypal, Sequra or Scalapay , in addition to payment by card or bank transfer. With more than 10 years of experience in reconditioning and around 10,000 bicycles sold since 2015, Bike Ocasi\u00f3n has its own team, shop, facilities and workshop, totaling just over 2,500 m2 at its headquarters in Terrassa (Barcelona).<\/p>\n\n\n\n

\"Bike-occasion-Home-page\"<\/figure>\n\n\n\n

How Webkul’s Warranty Management module helps Bike Ocasi\u00f3n in gaining their customer’s trust and loyalty.<\/h4>\n\n\n\n

Bike Ocasi\u00f3n is using Webkul’s PrestaShop Warranty Management module which allows the shop owner to offer a warranty on the products of the store. With Webkul’s PrestaShop warranty management<\/a> module the admin can offer three types of warranty on the products.<\/p>\n\n\n\n

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  1. General Warranty:-<\/strong> The admin can provide the general warranty on the purchase of the product.<\/li>\n\n\n\n
  2. Extended Warranty:-<\/strong> In this type of warranty, the admin can offer the extended warranty along with the product for an extra amount.<\/li>\n\n\n\n
  3. Manual Warranty:-<\/strong> With this type of warranty, the customers can add the warranty from their end to the product purchased by them with a serial key.<\/li>\n<\/ol>\n\n\n\n

    How Webkul’s customization service helps Bike Ocasi\u00f3n to add a warranty for any purchased product manually from the back office at any time.<\/strong><\/p>\n\n\n\n

    We provide a custom solution to them so, the admin can extend the warranty on the products purchased by their customer in the past. They just need to choose the customer, orders placed by them, and the product on which they want to add the warranty.<\/p>\n\n\n\n

    Other Webkul modules used by Bike Ocasi\u00f3n<\/strong><\/p>\n\n\n\n