User guide for PrestaShop Marketplace SMS Notification

PrestaShop Marketplace SMS Notification module allows the admin to send notifications to the marketplace sellers as well as customers through SMS.

Now, the admin can choose to send notifications to the sellers about seller account activation/deactivation, seller product activation/deactivation and also seller order confirmation.

Admin can also send SMS notifications to customers, the customers will get notifications about their order status i.e. order confirmation, order status updates and order tracking details.

Prestashop Marketplace SMS Notification module also allows the admin to customize the text messages in multi-languages as well.

By default, there are six SMS service providers (Plivo, Twilio, ClickSend, TextLocal, Brevo, and Onehop) available in this module.

Admin needs to create his account with whichever SMS provider he wishes to use and then has to configure the marketplace SMS notification module with his credentials.

Admin needs to pay any subscription fees applicable to the SMS service provider.

• Admin can send SMS notification to marketplace sellers and customers.
• Option to select which contact number (delivery address number/invoice address number) to use to send SMS notifications.
• Admin can add prefix to customer’s and seller’s mobile number.
• An option to enable or disable SMS notifications that a customer receives for order confirmation, order status updates and order tracking details.
• An admin can now enable/disable SMS notifications that a seller receives regarding seller profile activation/deactivation, seller product activation/deactivation and seller order confirmation
• Admin can now customise the text message and also set it in different languages.
• Customers would be notified about their order confirmation, order status updates and order tracking details via SMS notifications.
• Sellers would be notified about their account and product activation/deactivation and order confirmation via SMS notifications.
• The module is multi-shop compatible.

Note: PrestaShop Marketplace SMS Notification module is compatible with PrestaShop Advanced Multi-Vendor Marketplace version 7.0.0.

In order to install the module, you need to install the PrestaShop Advanced Multi-Vendor Marketplace module first.

After installing the marketplace module, you can now proceed to install the PrestaShop Marketplace SMS Notification.

• Firstly, go to the module manager in the back office and click on ‘upload a module’.
• After that, drag and drop the module file or select the file from the system.
• In this way, the module installation will be successful.

After the installation of the module, an admin needs to configure it.

The configuration for this module contains four parts.

• SMS settings
• Customer template and SMS settings
• Seller template and SMS settings
• API settings

Admin needs to first configure these settings before using the module.

SMS settings

Here admin can choose on which number to send the SMS notifications to the customer i.e. delivery address number or billing address number.

Also, the admin has the option to add prefix on buyer’s number as well.

Customer Template and SMS settings

Admin can here select whether to send SMS notifications for order confirmation, order status updates and order tracking number.

Also, an admin can customise the message in different languages as well. Admin can set order statuses on which a customer will receive an SMS notification.

So, this is how the admin can configure the customer template and SMS settings.

Seller Template and SMS settings

The admin can enable or disable SMS notifications for seller profile activation/deactivation, product activation/deactivation, and order confirmation.

Admin can here customise the text message to be sent as SMS notification and also set it in different languages as well.

In this way, Admin can configure the Seller template and SMS settings.

API settings

Here admin has to provide the account details for the SMS provider to be used. In order to get these account details admin will have to first register with the SMS provider.

Now after filling in all the information, the module will be configured successfully. Follow the steps mentioned in “Register with SMS provider” below to get the account details.

By default in Prestashop SMS notification module, six SMS providers are available.

An admin has to register with any one of these SMS providers to get the account details.

So, let’s see how to register and get the account details for all the six SMS providers and complete the configuration of the module.

Plivo

The first step is to sign up with the SMS provider. Go to www.plivo.com and click on sign up.

Enter your details to sign up

Once the signup process is completed, the admin can check plivo credentials here

After getting these credentials, now admin can complete the module configuration with plivo SMS provider.

Twilio

First step is to sign up with the SMS provider. Go to www.twilio.com and click on sign up.

Enter your details to sign up

Once the sign up process is completed, admin can check Twilio credentials here

After getting these credentials, now admin can complete the module configuration with Twilio SMS provider.

ClickSend

First step is to sign up with the SMS provider. Go to www.clicksend.com and click on sign up.

Enter your details to sign up

Also, once the sign up process is completed, click on API credentials to check your details.

API credentials will now display.

After getting these credentials, now admin can complete the module configuration with ClickSend SMS provider.

TextLocal

So, this is how admin can register with the SMS providers and obtain the API credentials.

First step is to sign up with the SMS provider. Go to https://control.textlocal.in/docs/ and click on sign up.

Enter your details to signup.

Go to Settings-> API Keys to create new API key.

Click on Create new key to generate API key.

After clicking on create new key, API keys will be generated.

TextLocal hash can be accessed from the Home Page of the TextLocal website.

Now, Enter these credentials in module configuration to successfully integrate TextLocal messaging service.

Brevo

First step is to sign up with the SMS provider. Go to https://onboarding.brevo.com/account/register/ and click on sign up

Enter your details to signup.

Click on ‘Settings’ option to access API keys.

Now, on the settings page Click on ‘SMTP & API’ option to generate API key.

On ‘SMTP & API’ page, click on the ‘Generate a new API Key’ option

Enter the name of the API key

The API key will be successfully generated.

Now, Enter these credentials in module configuration to successfully integrate Brevo messaging service.

Onehop

First step is to sign up with the SMS provider. Go to http://www.onehop.co/ and click on sign up

Enter your details to signup.

Click on ‘Account Info’ to access API keys.

After clicking on ‘Account info’, user will be redirected to the page where API keys can be accessed.

Now, Enter these credentials in module configuration to successfully integrate Onehop messaging service.

The buyers receive the SMS notification on the same number given by them in their information details.

All the information related to the order, dispatch, cancellation, payment, delivery etc. are communicated to the buyer through SMS notification.

Also, the buyers can even change the registered mobile number at the time of checkout.

So, in this way buyers can also change the number while checkout.

The same goes with the sellers as well. A seller receives SMS notifications on the number provided by them in their seller profile.

The seller uses this same number to send all the SMS notifications related to their account and products activation/deactivation and order confirmations.

The seller can change the registered phone number any time from the Edit profile tab in the seller panel.

Thus, in this way, with the help of this module, the admin can send SMS notifications to the customers and sellers.

So, this was all about the PrestaShop Marketplace SMS Notification module. I hope this document will help you in checking the functionality of the module in a better way.

Also, do let us know about your views in the comments.

For any kind of technical assistance or query, please raise a ticket at http://webkul.uvdesk.com or send us a mail at support@webkul.com

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