Opencart Free Live Chat: Jatayu, A real time chat application, converts your web visitor into customer. In todays world of competition, Customer support is key to win business . Jatayu help you to engage your customers and solve their queries into real time.
The complete documentation of the extension is below here.
- No coding require.
- Multiple themes for Chat Instance.
- Lots of Theme Customization Option.
- Multiple Operators.
The Jatayu live chat extension is working in the Opencart version.
1– Opencart 1.5.x
You can download Jatayu live chat Module from the link given below.
2- You get a zip file “Jatayu Mod.zip” file.
3- You need to install zip file to your root folder.For Installation, follow these stepsStep -1
Open the root folder of your opencart and paste admin and vqmod folder here.Step -2
After this you will see Jatayu Connect module , install Jatayu Connect module(see image below).
Now you can see module under Extension > module
After finishing installation process, now we are going to explain how will you create your instance on jatayu through opencart.
please follow all the steps.
When You Move or edit module then you can see the screen. Image is given below.
You need to signup first. Fill all the details in form.
Fill all the details Name,Email,Password(You can also generate automatic password)
After filling all the data you need to click on signup button.
After clicking on signup button, we create an account for you and move to your Jatayu dashboard.(See Image Below)
After signup you move to jatayu dashboard Where you can see “Add new chat Instance” Button.
By clicking on this button a form will appear, you need to fill this form.(See Image Below)
In this form you will see only one field ,here you need to fill “Domain Name”.
Domain name refers to your front end home page like webkul.com
You need to write domain name and click on save instance.
After clicking on save instance button you need to move to Dashboard, where you will get your chat instance (See Image Below).
Copy the Chat instance and click on “Instance” tab that appears on top then you will see a form (See Image Below).
Here Paste the Chat Instance that You have copied and then click on save button.
After clicking on save button, a chat box will appear in the front page of your shop (See Image Below).
How to start chat :
Go to jatayu.webkul.com:3000
Login with your same credentials (“signup in configuration dashboard”) Then you can see your Chatboard from where you can chat with your customer who ping you
Your customer can initiate chat like this
For any kind of technical assistance, just raise a ticket at : http://webkul.com/ticket/ and for any doubt contact us at firstname.lastname@example.org
Thanks & Regards
Webkul Software Pvt Ltd