Laravel eCommerce Abandoned Cart Email reminder.

• The admin can view all cart abandonments by customers.
• The admin can send emails to customers.
• The admin can view the email timesheets sent to customers.
• Customers receive email notifications automatically after a certain number of hours for abandoned carts.
• The admin can manually resend emails to customers multiple times.
• Customers automatically receive notification emails after a certain number of days for abandoned carts.
• A follow-up email is automatically sent to customers as a second and third notification.

Unzip the respective extension zip and then merge the “packages” folder into the project root directory.

Goto config/app.php file and add the following line under ‘providers’

Webkul\AbandonCart\Providers\AbandonCartServiceProvider::class

Goto composer.json file and add the following line under ‘psr-4’

"Webkul\AbandonCart\": "packages/Webkul/AbandonCart/src"

Goto app/Console/Kernel.php file’s schedule method and add the following.

$schedule->command('abandoncart-mail:send')->cron('0 */48 * * *');

Goto app/Console/Kernel.php file’s commands method and add the following.

$this->load(DIR.'/../../packages/Webkul/AbandonCart/src/Console/Commands');

You need to add the following Cron entry to your server.

* * * * * cd /path-to-your-project && php artisan abandoncart-mail:send

Run these commands below to complete the setup

composer dump-autoload

php artisan migrate

php artisan route:cache

After the successful installation of the module, the admin can configure the module by navigating to Configure>>Abandon Cart Settings as shown in the image below:-

Now click on the Settings tab and it will navigate you to another page.

Abandoned Cart Email Reminder: Store owners send reminder emails to customers who do not complete the checkout process.

Status: The admin enables or disables the module.

Hours for Abandoned Cart: The admin sets the hours to mark a cart as abandoned and sends an email to the customer.

Days for Abandoned Cart: The admin sets the number of days before marking a cart as abandoned and sends an email to the customer.

Follow-Up for Second Email: The admin sets the number of days and sends a second follow-up email to the customer.

Follow-Up for Third Email: The admin sets the number of days and sends a third follow-up email to the customer.

If the customer adds the product to the cart and leaves the website without purchasing then the customer will be displayed in the abandoned cart list.

The admin needs to navigate to Customers>>Abandon Cart as shown in the below screenshot:-

Here the admin can see customers’ details like ID, Name, and Date(when the product is added to the cart) the admin can also view the customer details and check whether the mail has been sent or not.

The admin can perform bulk action to notify customers about abandoned carts. They need to click on the check box and notify the customers.

By clicking on the edit button the admin can see all the details for the abandoned cart as shown in the image below:-

From this page also the admin can send mail to the customers regarding the abandoned cart.

Once the admin clicks on the send mail button the customer will receive the mail for the abandoned cart with all the details.

click on place order to complete the checkout process.

Support

So, that was much about the User Guide of Laravel eCommerce Abandoned Cart Email Reminder for any queries or doubts reach out to us at support@webkul.com.

 You can also raise a ticket at our HelpDesk System.

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