TIME TREND: Polish Watch Retailer Enables Offers on Magento 2 via Webkul

URL: TimeTrend.pl
Country: Poland
Industry Vertical: Retail
Business Insights: TIME TREND, a Polish watch retailer, offers premium branded wristwatches from top global manufacturers, attracting 385,000+ monthly visits.
Solution Provided: We integrated Magento 2 Make an Offer module for TIME TREND, enabling price negotiation & boosting conversions.
Platform: Magento 2

TIME TREND is a Poland-based watch retail chain serving customers nationwide through its physical stores and online platform.

The company specializes in offering a wide selection of branded wristwatches from leading global manufacturers.

They offer a wide range of men’s, women’s, and children’s watches, including fashion, premium, and smartwatches.

Its brand portfolio, omnichannel presence, and authorized service support ensure reliable shopping experiences nationwide.

The brand decided to enable flexible pricing, allowing customers to negotiate offers, streamline sales, and boost engagement.

To achieve this, the brand partnered with Webkul, a trusted provider of Magento Development Services.

TIME TREND struggled to give customers the ability to suggest prices or negotiate, which sometimes meant lost sales.

Without a simple way to submit and track offers, the buying experience felt less personal and engaging.

This made it harder for the team to connect with customers, close deals, and build trust.

The lack of flexible pricing options slowed down interactions and affected overall customer satisfaction.

This case study shows how the company improved the shopping experience, boosted engagement, and increased sales with Webkul’s E-commerce Solutions.

Magento 2 Submit Offer and Price Negotiation extension lets customers suggest their own prices and negotiate directly with store admin.

Admin can accept, decline, or counter offers, set expiry dates, and enable the feature for selected products or categories.

Customers get email updates, can track their submitted offers, and receive automatic promotion links once an offer is approved.

The solution helps the brand boost sales, build customer trust, and close deals by offering flexible pricing options.

TIME TREND introduced a solution to let customers suggest prices and negotiate directly with the store, enhancing the shopping experience.

Real-time offer tracking and email updates helped customers stay informed, making the process interactive and engaging.

Customers enjoyed a more personalized, flexible buying experience, while admin could manage, accept, or counter offers efficiently.

As a result, TIME TREND boosted sales, built customer trust, and streamlined deal management across their online store.

Use Webkul’s Magento 2 Extensions to enable flexible pricing, boost sales, and enhance customer engagement.

Dharmesh Kanwaria 21-January-2026

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