Fidelis Flag: United States Online Store Streamlines Shipping Using Webkul’s Extensions
Fidelis Flag is an American online store that provides high quality flags from a wide range of countries throughout the world at low prices.
They offer almost every country’s flag in a full range of sizes on their store.
Whether you are looking for personal use or as an educational tool for the classroom, their flags are high-quality, accurate in sizing and are very affordable.
In this case study, we will explore how Fidelis Flag enhanced customer satisfaction and boosts conversions with Webkul’s extensions and PrestaShop Development Services.
Dynamics of Online Shopping in United States
According to Statista, the United States ecommerce market is estimated to generate 1.2 trillion U.S. dollars in revenue in 2024. The revenue is expected to reach 1.8 trillion U.S. dollars by 2029.
Electronics and fashion are the most popular categories.
In 2023, U.S. ecommerce represented 22.0% of total retail sales as compared to 21.2% in 2022.
The market is driven primarily by the growing trend of online shopping, high internet penetration, and increased use of smartphones.
Some of the most popular ecommerce companies are Amazon, eBay, Walmart, Etsy, Homedepot, etc.
Need For Effective Shipping Solution
Ensuring a seamless and satisfying delivery experience for customers is essential to creating a pleasant shopping journey. Customers today expect convenience, flexibility, and reliability when it comes to receiving their online purchases..
Fidelis Flag sell the flags in United States and countries across the world. They needed the flexible and reliable shipping solutions that can help them ship domestically as well as internationally.
For this, they decide to purchase our PrestaShop UPS Shipping and PrestaShop USPS Shipping modules.
PrestaShop UPS Shipping
PrestaShop UPS Shipping facilitates store owners integrate UPS shipping with PrestaShop store. The module supports all the domestic and international UPS shipping services available for shipping.
UPS is known for its commitment to time-definite deliveries, including options like UPS Ground, UPS Next Day Air, and UPS 2nd Day Air.
The admin can enable or disable the UPS shipping method for the customer from the admin panel.
On the checkout page, customers can view a list of available UPS & USPS shipping options and choose the one as per need.
PrestaShop USPS Shipping
PrestaShop USPS Shipping allows the admin to offer USPS shipping options for domestic and international shipping.
Known for its low rates on smaller packages, USPS offers domestic shipping across the United States and Priority Mail international shipping to over 180 countries.
The module calculates the shipping rates based on originating zipcode, packaging size, dimensions, and weight.
Custom Requirements of Client
Fidelis Flag had one custom requirement for which they contacted us.
They wanted to exempt tax on shipping rates. For this, we added a “Tax Exempt” option in the back office.
If the product in cart has the same tax option applied on it, then no tax on shipping will apply.
Conclusion
Offering reliable shipping options like UPS and USPS helped Fidelis Flag drive customer satisfaction, boosting sales, and gaining a competitive edge.