Building Agentic Ecommerce in WooCommerce

Building Agentic Ecommerce in WooCommerce is becoming an important topic as the way people shop continues to evolve.

Artificial intelligence is no longer limited to answering questions—it can now research products, compare options, and even make purchasing decisions on behalf of customers.

For WooCommerce store owners, this creates both new opportunities and new challenges.

Stores that adapt early will be better positioned to serve AI-assisted shoppers, while those that don’t may struggle to stay visible in an increasingly automated buying journey.

We’ve been thinking about this for a while. The way people shop is gradually changing—not with a dramatic shift, but through subtle advancements in artificial intelligence.

Today, AI systems are beginning to research products, compare options, and make purchasing decisions on behalf of customers.

For WooCommerce store owners, this represents both an opportunity and a challenge.

So, What Actually Is an Agent?

Let’s not overcomplicate it. An AI agent is basically a program that can take actions in the world — not just answer questions.

You give it a goal, and it figures out the steps, uses tools, makes decisions, and gets the job done without you holding its hand through every click.

A regular chatbot can answer your questions. An AI agent can actually do things for you. It can browse websites, compare products, fill out forms, and even place orders.

Think of it like the difference between getting instructions for a task and having someone complete the task for you.

Technically speaking, agents usually have three components:

1. planner (what do I need to do?).
2. memory (what have I already done or learned?).
3. tools (APIs, browsers, databases they can interact with).

Put those together, and you have something that can operate with real autonomy.

Quick Example

You tell an agent: “Buy me the cheapest blue running shoes under ₹3,000 with next-day delivery.

” It browses stores, filters by price, checks delivery estimates, picks the best option, adds to cart, and completes checkout — all without you lifting a finger.

What Is Agentic Commerce?

Agentic commerce is what happens when AI agents become the buyers. Instead of a human visiting your store, browsing around, and making a decision, an AI agent does it on their behalf.

This isn’t science fiction anymore—it’s already becoming a reality.

Companies like Google and OpenAI are developing AI agents that can perform tasks on behalf of users instead of simply answering questions.

For example, a user could say, “Order my groceries every week,” and the AI agent would automatically search for products, compare options, place the order, and complete the purchase.

As these technologies continue to evolve, online stores will need to adapt to a future where AI agents play a major role in how customers discover and buy products.

For store owners, this means your next customer might not be a human at all. It’ll be a bot acting on behalf of a human. And that bot doesn’t care about your banner animation or your clever popup.

It cares about whether your store is machine-readable, your product data is structured, and your checkout can be completed programmatically.

What OpenAI and Google Are Building

Two major players are setting the direction here, and both have published protocols that tell us exactly where this is heading.

OpenAI — Agents & ACP

OpenAI’s Agent Communication Protocol (ACP) is designed to let AI agents talk to each other and to external services in a standardised way. Think of it as a universal language for agents.

• Agents can delegate tasks to sub-agents
• Tools (like your store API) can be registered and called
• Shopping agents in ChatGPT can now browse and buy
• Operators can expose their services as agent-callable tools

OpenAI has already launched shopping features in ChatGPT that pull product data and show purchase options inline — no redirect needed.

Google — Project Mariner & UCP

Google’s Universal Commerce Protocol (UCP) and Project Mariner are aimed at making the web navigable by AI agents — essentially training agents to browse and transact across any site.

• Mariner can operate a browser on your behalf
• UCP provides a schema for products, prices, and checkout steps
• Merchants can register their store with Google’s agent network
• AI Overview: shopping cards now support agent-initiated carts

Google’s bet is that agents will use their search and shopping infrastructure as the backbone — making Google the “agent router” for e-commerce.

Why Building Agentic Ecommerce in WooCommerce Matters

Both of these protocols expect stores to expose clean, structured product data — ideally through APIs or well-formed JSON-LD schema.

WooCommerce has the foundation for this (REST API, WooCommerce schema support), but most stores haven’t turned it on properly or built on top of it.

The stores that get discovered and transacted with by agents will be the ones that have their product data clean, their checkout reliable, and their APIs accessible. That’s the new SEO, in a sense.

Why It Matters Now

These protocols are being finalised and adopted right now — mid-2025. If you’re building for WooCommerce, getting your store agent-ready isn’t a 2027 problem. It’s a this-year thing.

Building Agentic Ecommerce in WooCommerce

We’ve been experimenting with custom agents on top of WooCommerce for the past year.

Some of these are live, some are in testing, and all of them have taught us something real about what works and what doesn’t.

1. AI Chatbot For WooCommerce

WooCommerce AI Chatbot, powered by the OpenAI SDK, turns shopping into a chat-based experience—letting customers explore products, manage carts, and complete purchases within the chat.

2. AI Image Background Remover for WordPress WooCommerce

AI Image Background Remover for WordPress WooCommerce plugin allows the admin to remove the background of the media image while updating the product.

3. WooCommerce Point of Sale AI Reporting

WooCommerce Point of Sale AI Reporting plugin helps to generate AI reports for orders based on queries added by the POS Agent or the Admin.

It allows for generating reports easily via a simple search box or voice commands, making data analysis quick and straightforward.

The Real Impact of All This

It’s easy to get excited about technology and forget to ask: Does this actually matter? In our experience — yes. Here’s what’s genuinely changing.

The Future of Building Agentic Ecommerce in WooCommerce

We’re happy to talk through what we’ve built, what we got wrong, and where we think this is heading.

The space is genuinely interesting and moving fast — and WooCommerce, as open and extensible as it is, might actually be better positioned for agentic commerce than more closed platforms.

Agents are AI programs that act, not just respond. Agentic commerce is shopping done by AI on a person’s behalf.

OpenAI and Google are laying the rails for this right now. We’ve built several working agents on WooCommerce already. The stores that get agent-ready today will have a serious edge tomorrow.