User Guide for Bagisto Verified Reviews

Bagisto Verified Reviews helps you manage product feedback. It makes your store more trusted by showing real reviews from real buyers.

It helps collect real feedback and build trust.

• Only customers who purchased the product can submit a review.
  
• Users can like or dislike reviews to show which ones are helpful.
  
• Admins can control which reviews appear on the website.

• Customers can quickly find the newest or best reviews.

• Admins can approve, disapprove, or partially approve reviews.

Explore the Bagisto ChatGPT AI Review Translator to unlock multilingual product feedback.

Note: This extension integrates OpenAI and LangChain, ensuring accurate translations and seamless moderation for global customers.

• This module works with Bagisto v2.3.6

Download and unzip the extension, then merge the “packages” folder into the project’s root directory.

• Open the composer.json file and add the following line under the ‘psr-4’ section:

"Webkul\\Review\\": "packages/Webkul/Review/src"

• Goto bootstrap/providers.php file and add following line under ‘return’

Webkul\Review\Providers\ReviewServiceProvider::class,

• Run the following commands to complete the setup:

composer dump-autoload

php artisan review:install

• After following these steps, Bagisto Verified Reviews should be successfully installed and ready for use in your Bagisto v2.3.6 project.

To configure the Bagisto Verified Reviews, go to:

Admin Dashboard → Configure → Products → Review

Here you can manage all settings for the extension.

Allow Guest Review:

• Turn this ON to let guests submit reviews.

• Turn this OFF to allow only registered customers.

• Enable this to let registered customers submit reviews.

• Disable this to block all customer reviews.

• Enable this to hide reviewer names for privacy.

• Disable to show full names.

Select how product ratings should appear on the storefront.

• Star Count: Shows a quick visual score with stars.

Displays the total star rating count given by customers for a product on the product page.

• Review Count: Shows the total number of reviews submitted.

Displays the total number of customer reviews submitted for a product on the product page.

When a customer submits a product review, it appears in Admin → Customers → Reviews.

Here, admin can easily view, manage, and control all customer feedback.

All Reviews Visible: Customers can see all the reviews they have submitted. Each review links to its product.

• Approval Workflow: Admins can manage each review by setting its status:
  
  • Approve: Shows the review on the store.
    
  • Disapprove: Hides or rejects the review from the storefront.
    
  • Partial Approve: Shows only part of the review.
    
• Review Details: Each review shows details, rating, and feedback.

• Content Control: Admins show only useful reviews.

In Admin → Customers → View, the Review section shows all reviews submitted by that customer.

Customers can view their submitted reviews and their approval status in the My Reviews section.

For any queries or doubts, reach out to us at support@webkul.com. You can also raise a ticket at our HelpDesk System.