Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please provide the following details in the ticket for fast support .

Note : We are celebrating Diwali this week .Diwali is India's biggest festival [ http://en.wikipedia.org/wiki/Diwali ] . Most of our team member is on leave , celebrating with their family . we are trying our best to ensure no delay in support. but expect delay in replies till 27th oct 2014 .

1 - Purchase order ID of the product . e.g (4759) .

2 - Link of the page where you are getting the problem .

3 - FTP details of the site (Please verify at your end first either it is functioning properly or not .)

4 - Admin login details for Magento or Joomla Or OpenCart or Prestashop etc (also if you have changed the admin url please mention that url too in the ticket .)

5 - Also we are human so sometimes some tickets takes a while so be patience we care about you a lot and will solve every issues you are getting with our product.

6 - Please add a single ticket for your issue , many tickets for the same issues will cause delay in response.


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We provide archives and history of all your current and past support requests complete with responses.

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Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

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